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Overview of Hotel Sardonyx Ueno

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Blackout drapes, free WiFi
Blackout drapes, free WiFi
Blackout drapes, free WiFi
Blackout drapes, free WiFi

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationUeno Onshi Park5 min walk
    Popular LocationSensō-ji Temple12 min drive
    Popular LocationTokyo Dome14 min drive
    AirportTokyo (HND-Haneda)32 min drive
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  • Superior Room, Non Smoking (For 2 Adults, 13.5sqm)

    4.7/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Room, Non Smoking (For 2 Adults, 13.5sqm)
  • Standard Room, Smoking ( For 1 Adult)

    4.5/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, Smoking ( For 1 Adult)
  • Run of the House (For 2 people) Non Smoking

    Room amenities

    • 13 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsRun of the House (For 2 people) Non Smoking
  • Superior Room, Non Smoking (For 1 Adult)

    4.6/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Room, Non Smoking (For 1 Adult)
  • Superior Room, Smoking (For 1 Adult)

    5/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Room, Smoking (For 1 Adult)
  • Standard Room, Non Smoking (For 2 Adults)

    4.6/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, Non Smoking (For 2 Adults)
  • Standard Room, Non Smoking (For 1 Adult)

    4.7/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, Non Smoking (For 1 Adult)
  • Run of the House (For 2 people) Smoking

    Room amenities

    • 13 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsRun of the House (For 2 people) Smoking
  • Superior Room, Smoking (For 2 Adults, 13.5sqm)

    4.1/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Room, Smoking (For 2 Adults, 13.5sqm)
  • Run of the House (For 1 person) Smoking

    Room amenities

    • 13 sq m
    • Sleeps 1
    • 1 Double Bed
    More detailsRun of the House (For 1 person) Smoking
  • Twin Room, 2 Double Beds, Non Smoking (For 2 adults)

    4.6/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsTwin Room, 2 Double Beds, Non Smoking (For 2 adults)
  • Run of the house (For 1 person) Non Smoking

    5/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 1
    • 1 Double Bed
    More detailsRun of the house (For 1 person) Non Smoking
  • Standard Room, Smoking (For 2 Adults)

    3.9/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, Smoking (For 2 Adults)

About this area

Tokyo

In the city center, Hotel Sardonyx Ueno is in Tokyo's Ueno neighborhood, an area with good airport proximity and shopping. Tokyo National Museum and Imperial Garden Theatre are cultural highlights, and some of the area's notable landmarks include Sensō-ji Temple and Tokyo Imperial Palace. Ueno Zoo and La Qua Tokyo Dome City are not to be missed. Guests appreciate the hotel's convenience to public transportation: Ueno-okachimachi Station is 4 minutes by foot and Naka-Okachimachi Station is 5 minutes.
Visit our Tokyo travel guide
Popular Location

What's nearby

  • Ueno Onshi Park - 5 min walk
  • Sensō-ji Temple - 12 min drive
  • Tokyo Sky Tree - 14 min drive
  • Tokyo Dome - 14 min drive
  • Tokyo Imperial Palace - 16 min drive

Getting around

  • Okachimachi Station - 4 min walk
  • Ueno-okachimachi Station - 4 min walk
  • AirportNarita Intl. Airport (NRT) - 46 min drive

About this property

Hotel Sardonyx Ueno

3.5-star Tokyo hotel in Ueno, walk to Ueno Onshi Park
Along with a restaurant, this hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, multilingual staff, and a front-desk safe are onsite. All 181 rooms offer free WiFi and free wired Internet, plus refrigerators and electric kettles. Hair dryers, phones, and free toiletries are among the other amenities that guests will find.
Hotel Sardonyx Ueno offers 181 air-conditioned accommodations with slippers and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7 AM–9:30 AM
  • 1 restaurant

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - July 2016

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Phone
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sardonyx
Sardonyx Ueno
Hotel Sardonyx Ueno Tokyo Japan
Hotel Sardonyx Ueno Hotel
Hotel Sardonyx Ueno Tokyo
Hotel Sardonyx Ueno Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Hotel Sardonyx Ueno and receive a full refund?
Yes, Hotel Sardonyx Ueno offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Sardonyx Ueno cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Sardonyx Ueno pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Sardonyx Ueno?
Hotel Sardonyx Ueno doesn't offer parking.
What time is check-in at Hotel Sardonyx Ueno?
Check-in is from 3:00 PM - 4:00 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Sardonyx Ueno?
Check-out is at 10 AM. Late check-out is available for a fee.
Where is Hotel Sardonyx Ueno located?
Located in Ueno, this hotel is within a 10-minute walk of Ameya-Yokochō and Ueno Onshi Park. Akihabara Electric Town and University of Tokyo are also within 1 mi (2 km). Ueno-okachimachi Station and Naka-Okachimachi Station are within a 5-minute walk.
4.3
Excellent
5 - Excellent
434
4 - Good
437
3 - Okay
99
2 - Poor
15
1 - Terrible
9

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
My stay at this hotel was very good. I stayed here for more than 3 weeks. All the staff were really nice. Breakfast in the morning was also very good.
Stayed 18 nights in Aug 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good , clean comfortable but the room alittle bit small but i like it
Stayed 2 nights in Jan 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly & nice, breakfast is good
Stayed 2 nights in Jan 2020

4/5 Good

Stayed 1 night in Dec 2019

3/5 Okay

Traveled with partner
Happy face iconLiked: Staff & service
Good location -- within walkable distance (less than 5 minutes from a major train station: JR Ueno station and two subway Tokyo Metro stations: Tokyo Metro Marunouchi line and Ginza line). But the room itself was very, very tiny. The building wouldn't turn on the heater until "it got cold outside". (Mind you, the room is already very cold to begin with... had to call the reception/front desk to turn it on...)
Stayed 1 night in Dec 2019

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