Hotels near The Outlet Collection at Riverwalk

"Could use bigger restaurants"

"Came down for basketball Tournaments and Tyeshia was great."

"This hotel charged $300 smoking fee for using flat irons and straightening comb. I spoke to the manager and they agreed to refund my card but it would take 7-10 days and it still hasnt been refunded. Also they charge an additional $25 per day tourism fee. The location is really good to be walking distance from attractions. Also my hotel room did not have a fridge nor microwave. "

"Stayed 4 nights requested for cleaning 2 They don’t clean just give you new towels AC is only in the living room, only way to feel it in room is on full blast in living room."

"Everything"

"No hot water in our room. After calling and visiting the front desk no resolution. Nobody cared. Apathy. "

"Waited 6 hours in lobby to check in. Breakfast was okay, managers reception was a joke. Rooms were okay but very dated hotel. When I checked out, I was told my bill wasn’t ready and they would email it to me as there was a problem with their system, although I owed nothing as I prepaid. I never got a bill and it’s been 5 days since I checked out. I looked at my credit card and they charged me $4,54 so I messaged to get them to explain this charge. I’ve still received no reply from them. I’ve stayed at embassy suites quite a bit over my time but this will probably be my last time staying at their hotels. Very disappointed to be stolen from!!"

"Good "

"they had hidden chargers daily fee called a destination fee said it was because i booked online with hotels.com the pool, was dirty green not clean there was commination issues were the front desk lied or hid behind as English was a 2nd language the rooom window was dirty crusted over couldnt see out"