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Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationTulum National Park2 min drive
    Popular LocationLabnaHa Ecopark Adventures4 min drive
    Popular LocationSoliman Bay9 min drive
    AirportTulum, Quintana Roo (TUY)9 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Garden View

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Garden View
  • Standard Room

    4.3/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    More detailsStandard Room
  • Deluxe Garden view 2 double beds, adults only

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsDeluxe Garden view 2 double beds, adults only
  • Deluxe Ocean View 2 Double Bed

    Room amenities

    • 42 sq m
    • Ocean view
    • Sleeps 4
    More detailsDeluxe Ocean View 2 Double Bed
  • Deluxe Room, garden view 1 king bed Adults Only

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    More detailsDeluxe Room, garden view 1 king bed Adults Only
  • Deluxe Room 1 King Bed Ocean View

    3.9/5 guest room rating

    Room amenities

    • 42 sq m
    • Ocean view
    • Sleeps 3
    More detailsDeluxe Room 1 King Bed Ocean View
  • Hacienda Club Presidential Suite

    Room amenities

    • 181 sq m
    • Ocean view
    • Sleeps 4
    More detailsHacienda Club Presidential Suite
  • Hacienda Preferred Club Suites

    Room amenities

    • 58 sq m
    • Ocean view
    • Sleeps 3
    More detailsHacienda Preferred Club Suites
  • Preferred Club Deluxe Garden Swimout 2 Double beds

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    More detailsPreferred Club Deluxe Garden Swimout 2 Double beds
  • Preferred Club Deluxe Garden Swimout 1 king bed

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsPreferred Club Deluxe Garden Swimout 1 king bed
  • Preferred Club Honeymoon Suite

    Room amenities

    • 58 sq m
    • Ocean view
    • Sleeps 2
    More detailsPreferred Club Honeymoon Suite
  • Preferred Club Junior Suite Ocean Front 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 51 sq m
    • Ocean view
    • Sleeps 4
    More detailsPreferred Club Junior Suite Ocean Front 2 Double Beds
  • Preferred Club Junior Suite Ocean Front, king bed

    3.9/5 guest room rating

    Room amenities

    • 51 sq m
    • Ocean view
    • Sleeps 3
    More detailsPreferred Club Junior Suite Ocean Front, king bed
  • Preferred Club Deluxe 2 Double Beds Garden Swimout Adults Only

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsPreferred Club Deluxe 2 Double Beds Garden Swimout Adults Only
  • Preferred Deluxe 1 King Bed Garden Swimout Adults Only

    Room amenities

    • 42 sq m
    • Sleeps 2
    More detailsPreferred Deluxe 1 King Bed Garden Swimout Adults Only
  • Junior Suite Double Garden View

    3.8/5 guest room rating

    Room amenities

    • 51 sq m
    • Sleeps 4
    More detailsJunior Suite Double Garden View
  • Preferred Club Junior Suite Double Ocean View Double

    Room amenities

    • 51 sq m
    • Ocean view
    • Sleeps 4
    More detailsPreferred Club Junior Suite Double Ocean View Double
  • Junior Suite King Garden View

    3.9/5 guest room rating

    Room amenities

    • 51 sq m
    • Sleeps 3
    More detailsJunior Suite King Garden View
  • Preferred Club Junior Suite King Ocean View King

    Room amenities

    • 51 sq m
    • Ocean view
    • Sleeps 3
    More detailsPreferred Club Junior Suite King Ocean View King
  • Deluxe Room, 2 Double Beds, Garden View

    4.4/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    More detailsDeluxe Room, 2 Double Beds, Garden View
  • Deluxe Room, 1 King Bed, Garden View (Junior)

    Room amenities

    • 48 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Garden View (Junior)
  • Junior Suite, 1 King Bed, Garden View (Preferred Club)

    Room amenities

    • 51 sq m
    • Sleeps 4
    More detailsJunior Suite, 1 King Bed, Garden View (Preferred Club)
  • Junior Suite, 2 Double Beds, Garden View (Preferred Club)

    Room amenities

    • 51 sq m
    • Sleeps 4
    More detailsJunior Suite, 2 Double Beds, Garden View (Preferred Club)
  • Breakfast Plan Deluxe Garden View King

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsBreakfast Plan Deluxe Garden View King
  • Breakfast Plan Deluxe Garden View Double

    Room amenities

    • 43 sq m
    • Sleeps 4
    More detailsBreakfast Plan Deluxe Garden View Double
  • Breakfast Plan Junior Suite Garden View King

    Room amenities

    • 51 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsBreakfast Plan Junior Suite Garden View King
  • Breakfast Plan Junior Suite Garden View Double

    Room amenities

    • 51 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsBreakfast Plan Junior Suite Garden View Double

About this area

Tulum

Located in Tulum, Dreams Tulum Resort & Spa is next to a golf course and on a private beach. The area's natural beauty can be seen at Tulum National Park and Gran Cenote, while LabnaHa Ecopark Adventures and Xel-Há Park are popular local attractions. Travelling with kids? Consider Tulum Monkey Sanctuary and Jungle Place. Spend some time exploring the area's activities, including golf lessons.
Visit our Tulum travel guide
View in a map
Popular Location

What's nearby

  • Tulum National Park - 2 min drive
  • LabnaHa Ecopark Adventures - 4 min drive
  • Soliman Bay - 9 min drive
  • Playa Ruinas - 12 min drive
  • Tulum Mayan Ruins - 12 min drive

Restaurants

  • Where to eat
  • Bordeaux – Restaurant offering French cuisine. Serves dinner on selected days.
  • El Patio – Restaurant offering Mexican cuisine. Serves breakfast, lunch and dinner on selected days.
  • Gohan – Restaurant offering sushi. Serves dinner on selected days.
  • Himitsu – Restaurant offering Asian cuisine. Serves dinner on selected days.

About this property

Dreams Tulum Resort & Spa

4.5-star hotel with pools, private beach and full-service spa
Catch some rays on Dreams Tulum Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants. All 432 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include furnished balconies or patios, DVD players and flat-screen TVs.
Dreams Tulum Resort & Spa offers 432 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

All inclusive details

All-inclusive room rates at Dreams Tulum Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Buffet and à la carte meals, snacks and beverages included
  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis
  • Volleyball
  • Winery on-site

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference centre (5460 square feet of space)

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cots/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dreams Tulum Resort Spa
Dreams Tulum & Spa Tulum
Dreams Tulum Resort & Spa Hotel
Dreams Tulum Resort & Spa Tulum
Dreams Tulum Resort & Spa Hotel Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Tulum Resort Spa Optional All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Dreams Tulum Resort & Spa and receive a full refund?
Yes, Dreams Tulum Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Dreams Tulum Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Dreams Tulum Resort & Spa have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Dreams Tulum Resort & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Dreams Tulum Resort & Spa?
Self-parking and valet parking are free at this property.
What time is check-in at Dreams Tulum Resort & Spa?
Check-in is from 3 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Dreams Tulum Resort & Spa?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Are there all-inclusive benefits at Dreams Tulum Resort & Spa?
Some rate plans available at this hotel are all-inclusive.
Where is Dreams Tulum Resort & Spa located?
Located in Tulum, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Tulum National Park and LabnaHa Ecopark Adventures. Xel-Há Park and Tulum Mayan Ruins are also within 6 mi (10 km).
4.0
Very Good
913 reviews
5 - Excellent
426
4 - Good
253
3 - Okay
134
2 - Poor
46
1 - Terrible
54

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

The property was beautiful, food was delicious however the front desk staff was horrible when checking out!
Stayed 5 nights in Sep 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort and a even excellent staff. I had a wonderful time there and I will be back very soon.
Stayed 3 nights in Sep 2020

2/5 Poor

Traveled with group, Traveled with family
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Staff & service
El servicio del personal es fatal no tienen profesionalidad para tratar al turismo internacional, la comida siempre con picante, te stresas en vez de relajarte, mucha demora para todo en fin no repito, y es una pena porque tienen todas las condiciones para ser excelentes
Stayed 5 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the cleanliness during this covid time , staff was very friendly and accommodating especially when I had a issue with my first room with some insects , they changed my room with no problem and upgraded my room at no additional charge, I would definitely stay here again .
Stayed 2 nights in Sep 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities
I personally won’t be coming back here. Not very many things to eat. Liquor is very poor quality and cheap. Staff was very welcoming at first but after my 5 day stay they were very rude. Staff also kept coming until my suite, there would be times I would walk in and there would be 2/3 people in there just standing around, not even cleaning!!
Stayed 4 nights in Sep 2020

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