Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

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Luxury
VIP Access
5.0 star property
8.8

Excellent

Property highlights

Located close to Yal-ku Lagoon and Half Moon Bay, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive provides a free breakfast buffet, 2 beach bars, and 3 poolside bars. Treat yourself to a body scrub, a detox wrap, or a body treatment at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Pan-Asian cuisine. Enjoy the health club, as well as activities like snorkeling, basketball, and ecotours. Free WiFi in public areas is available to all guests, along with a free daily manager's reception and concerts and live shows.

Popular amenities

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Junior Suite

Room

Deluxe Junior Suite

8.0 out of 10
Very good
(476 reviews)
  • Garden view
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Quadruple

A hotel room with two beds, a sitting area, a TV, and a balcony with a view.

Deluxe Junior Suite Quadruple

7.8 out of 10
Good
(17 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Room

Deluxe Junior Suite Single

8.4 out of 10
Very good
(33 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Suite Deluxe with Garden View

Room

Suite Deluxe with Garden View

  • Garden view
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Junior Suite Ocean View

A modern hotel room with a large bed, a desk, a balcony with a view, and a TV.

Deluxe Junior Suite Ocean View

8.4 out of 10
Very good
(45 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

A modern hotel room with a bed, a desk, a sofa, and a TV.

Mini Suite

7.0 out of 10
Good
(11 reviews)
  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Ocean View Quadruple

A modern hotel room with a large bed, a desk, a balcony with a view, and a TV.

Deluxe Junior Suite Ocean View Quadruple

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

A modern hotel room with a bed, a desk, a sofa, and a TV.

Mini Suite Quadruple

  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Bed in dormitory STANDARD

  • Sleeps 1

DOUBLE CLASSIC

  • Sleeps 4
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About the neighborhood

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is in the suburbs and on a private beach. Riviera Maya Golf Club and Puerto Aventuras Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Xpu-ha Beach and Akumal Beach. Traveling with kids? Don't miss Xel-Há Park. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Akumal travel guide
View more Resorts in Akumal
Map
Zona Costera K256, Akumal, QROO, 77710

What's nearby

  • A clear, turquoise pool surrounded by rocks and tropical vegetation.
    Cenote Azul
    6 min drive - 9.9 km
  • A clear blue pool with reflections of trees and rocks.
    Ecopark Kantun Chi
    7 min drive - 11.0 km
  • A beach bar with thatched umbrellas and a sandy shore.
    Xpu-ha Beach
    7 min drive - 10.3 km
  • A marina with various boats docked, palm trees, and a building with a red roof in the background.
    Puerto Aventuras Marina
    9 min drive - 14.2 km
  • Cenote Cristalino
    6 min drive - 10.3 km

Getting around

  • Cancun Intl. Airport (CUN)
    75 min drive

Restaurants

  • Pueblito Lindo
    13 min walk
  • Oishi Japanese Restaurant
    12 min walk
  • Aurum (Lobby Bar)
    19 min walk
  • Lobby Bar White Sand
    20 min walk
  • Churchill Bar
    3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

  • Property highlights
  • Located close to Yal-ku Lagoon and Half Moon Bay, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive provides a free breakfast buffet, 2 beach bars, and 3 poolside bars. Treat yourself to a body scrub, a detox wrap, or a body treatment at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Pan-Asian cuisine. Enjoy the health club, as well as activities like snorkeling, basketball, and ecotours. Free WiFi in public areas is available to all guests, along with a free daily manager's reception and concerts and live shows.
  • You'll also find perks like:
    • 3 outdoor pools and a children's pool, along with a lazy river, sun loungers, and pool umbrellas
    • Free self parking
    • Free bicycle rentals, tennis courts, and 2 outdoor pickleball courts
    • Beach towels, evening entertainment, and beach umbrellas
    • Guest reviews say great things about the family-friendly amenities, dining options, and breakfast
  • Room features
  • All 934 rooms offer comforts such as private hot tubs and air conditioning, as well as perks like separate sitting areas and free stocked minibars. Guest reviews highly rate the clean, spacious rooms at the property.
  • Other amenities include:
    • Bathrooms with jetted tubs and designer toiletries
    • 50-inch Smart TVs with Netflix, streaming services, and cable channels
    • Private yards, separate sitting areas, and coffee/tea makers

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • Buffet and à la carte meals, snacks, and beverages included
    • Room service during certain hours (limited menu)
    • In-room minibar (all beverages included)
    • Dining availability limited at one or more venues

Activities and facilities/equipment

  • All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Snorkeling

Land activities

    • Bicycling
    • Fitness facilities
    • Soccer
    • Tennis
    • Volleyball
    • Kids club

Lessons/classes/games

    • Aerobics
    • Dancing
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

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Property amenities

Restaurants on site

  • Butchers
  • Carnal
  • Lima
  • Oishii
  • The Park

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.16 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Sanitation services: USD 4.73 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-000650/2025

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Frequently asked questions

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for USD 15 (subject to availability).

Are there all-inclusive benefits at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkeling, kayaking, bicycling, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 439 out of 718 reviews
Rating 8 - Good. 154 out of 718 reviews
Rating 6 - Okay. 64 out of 718 reviews
Rating 4 - Poor. 30 out of 718 reviews
Rating 2 - Terrible. 31 out of 718 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms and facilities
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this property. Staff was awesome. Always helpful and super nice. Food was nothing that blew us away but it was good. About the same as the other resorts we have visited in the past. Our room was spacious and always cool. ACAT building. I think the beach was lacking. It was not our favorite.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week with our 3 kids and it was amazing. The staff made us feel like family. We enjoyed the pool and all of the restaurants. Ver clean property and we will definitely come back again.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and friendly environment
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff is amazing and always helpful, food is pretty good except at Carnal. We have been 4 time prior and now it's all about the members. Only really cheap alcohol unless your a paid member. You will get hounded to attent the membership tour multiple times a day by multiple employees. The way it's going you won't be able to stay here unless your a member
Stayed 6 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful. Swimming pools and amenities were great. Rooms were clean and spacious with great a/c Mini bar stocked daily. Booking the themed restaurants wasn’t easy. A few were closed for refurbs and some not open for half the week. Getting a table was hard as they seem to save a lot of them for the members they have. You do get hassled quite regularly by some of the concierge especially to go to membership/timeshare meetings with the promise they will book you a table if you go.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, its quite big with tons of activities, good food, friendly staff. Loved their hydrotherapy and spa.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds were well maintained and the hotel has upgraded many of the areas. The staff was great and helpful when asked questions.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, we had a great experience. All employees deserve a 5 star, very professionals. Rooms very clean. I will definitely recommend
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything so clean and well organized. Loved the hot tub and the amenities.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Grand Sirenis! From the moment I arrived I felt like a VIP guest. The staff were incredible & always willing to help with anything I needed. Alfred was able to help book all the restaurants and Edgar was amazing!! Thank you to all the staff for making my vacation so enjoyable. The hydrotherapy & massage were fantastic (thank you Seleñe) & I loved all the pools and the lazy river. Truly a fantastic week & I hope to come back one day!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best all inclusive stays my wife and I have had. The food is better than the other ones out there and the staff if great. Our concierge Alfred and Carlos were great to deal with. Anything we needed they were on top of. The Spa is far above the others as well. We will be back soon and can’t wait to try the other Sirenis in other countries.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of families, super clean buildings, walks, pool areas and very friendly helpful staff!!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was gorgeous, staff was friendly and room was very clean. HOWEVER, I have NEVER felt so insecure from the many times I have visited the Riviera Maya. In our first day we headed to the resort beach and we were approached by an individual to offer us drugs. This individual was intimidating and was in the beach resort by one pf the hotel bars all day accompanied by someone else doing the same thing. I felt as if they were watching us all the time and there was not 1 day they wouldn’t offer my husband or I something. I didn’t feel safe to go on walks by the beach in the morning as they were always just watching and the resort is massive. It hurts me to see what Mexico is turning out to be im security.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best vacation! The staff, the food, the kids club, the pools, it was all fabulous and we will definitely be back!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friend establishment with clean rooms and lovely room service was hard to make dinner reservations however overall really great food and so many places to go, eat and drink
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , good selection of food !
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our time here at Grand Sirenis. The staff were really welcoming and accommodating. The grounds were very clean and well maintained. We liked that it was not a party atmosphere because we were looking for a relaxing holiday and that's exactly what we got. By booking through Expedia we had our own concierge and got one free day at the spa.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff are so accommodating and friendly! Rooms are clean and spacious, food was amazing!
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, beautiful resort, lots of wildlife
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful and kept perfectly clean each day! The food was great and the pools and entertainment were top notch!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Food was great staff was extremely friendly
Stayed 7 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Pool was very good and staff very good
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was top shelf service and experience. Rooms were always clean, staff were super amazing, especially Yessica and Carlos. Pool was amazing and well kept.
Stayed 7 nights in Apr 2026