Southeast Asia hotel rooms a the Mandarin Oriental Hotel Group

"Great"

"The rooms were clean but needed a little maintenance attention, new caulking, broken tiles etc. Some staff were excellent and some didn’t really seem to care much. We asked for a higher floor when checking in and they really dismissed us. We ended up on the 6th floor right by the lifts which was disappointing. "

"A somewhat cold environment in terms of the environment - maybe due to its cavernous size. The bedroom felt it belonged to a former age. Far too few electical sockets. The dead lizard in the room was a bit of an unexpected surprise. The staff were very friendly and helpful. The shuttle to the airport was useful with all the luggage - but a bit quirky when departures backs on to the hotel The big plus for an early riser was the 7-11 in the nearby multi-storey carpark. "

"We stayed at Carlton Hotel Singapore for six nights and overall had a pleasant stay. The location is excellent — within easy walking distance of many restaurants, shopping areas, and major tourist attractions, which made exploring the city very convenient. Our room was clean and comfortable, and the hotel worked well as a base for our time in Singapore. The only downside was the late-night check-in experience. We arrived around 2 a.m., and the staff member on duty was not particularly welcoming and made the process more difficult than expected. Considering Singapore’s usually high hospitality standards, this was a bit surprising. Aside from that moment, the stay was comfortable and the location remains a strong advantage of this hotel."

"Very professional, friendly, helpful staff. Thank you "

"Convenient hotel for airport but room needs refurbishing and toilet flush not working "

"Yes"

"Beautiful and clean "

"Great location on the river! The rooms feel a little dated and the tech was seriously in need of updating!! Staff and breakfast were other highlights. Classic Peninsula service. The lobby bar was also great. "