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Mandarin Oriental, Singapore (SG Clean)

Photo gallery for Mandarin Oriental, Singapore (SG Clean)

Exterior
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, individually decorated

Overview of Mandarin Oriental, Singapore (SG Clean)

Mandarin Oriental, Singapore (SG Clean)

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
5 Raffles Avenue Marina Square, Singapore, 039797

Explore the area

  • Popular LocationGardens by the Bay13 min walk
  • Popular LocationMarina Bay Sands Casino15 min walk
  • Popular LocationOrchard Road19 min walk
  • AirportSingapore (SIN-Changi)18 min drive

Room options

About this area

Singapore

Located in Marina Bay neighborhood, Mandarin Oriental, Singapore (SG Clean) is connected to a shopping center. Boat Quay and Robertson Quay are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Universal Studios Singapore and Singapore Flyer. ArtScience Museum and Singapore Botanic Gardens are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • Helix Bridge - 7 min walk
  • Merlion Park - 8 min walk
  • Gardens by the Bay - 13 min walk
  • Marina Bay Sands Casino - 15 min walk
  • Orchard Road - 19 min walk

Getting around

  • Esplanade Station - 9 min walk
  • JB Sentral - 52 min drive
  • Singapore Changi Airport (SIN) - 18 min drive

About this property

Mandarin Oriental, Singapore (SG Clean)

5-star luxury hotel near Orchard Road
Mandarin Oriental, Singapore (SG Clean) is located close to Marina Bay Sands Casino and Gardens by the Bay, and provides a poolside bar, a shopping mall on site, and a coffee shop/cafe. Indulge in a manicure/pedicure, a hot stone massage, and aromatherapy at The Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and garden views. Stay connected with in-room WiFi (surcharge), with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and luggage storage
  • Free newspapers, multilingual staff, and laundry services
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 527 individually furnished rooms boast comforts such as fireplaces and premium bedding, as well as perks like pillow menus and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate tubs/showers
  • 60-inch LCD TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and offices

Awards and affiliations

Mandarin Oriental, Singapore (SG Clean) is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Malay, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (SGD 8 per night), Free wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (SGD 8 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: SGD 54.14 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • MELT - The World Cafe
  • Dolce Vita
  • Cherry Garden
  • Morton's
  • Teppan-Ya

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space (6448 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • 60-inch LCD TV
  • Cable/satellite channels
  • MP3 dock
  • Premium channels

Food and drink

  • Dining table
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Office
  • Phone
  • Recycling
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a smart-casual dress code for all Oriental Club bookings using the Club Lounge. Children under 12 are not permitted in the Club Lounge.

Renovations and closures

This property will be closed from March 8 2023 to September 7 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: SGD 54.14 per person (approximately)
  • Fee for in-room wireless Internet: SGD 8 per night (rates may vary)
  • Fee for wireless Internet in public areas: SGD 8 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: SGD 8 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mandarin Oriental Hotel
Mandarin Oriental Hotel Singapore
Mandarin Oriental Singapore
Singapore Mandarin Oriental
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Mandarin Oriental Singapore Hotel
Mandarin Oriental
Mandarin Oriental Singapore
Mandarin Oriental Singapore (SG Clean)
Mandarin Oriental, Singapore (SG Clean) Hotel
Mandarin Oriental, Singapore (SG Clean) Singapore
Mandarin Oriental, Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Does Mandarin Oriental, Singapore (SG Clean) have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Singapore (SG Clean)?

As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Singapore (SG Clean) on Dec 9, 2022 start from P 24,566.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Singapore (SG Clean) pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mandarin Oriental, Singapore (SG Clean)?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Singapore (SG Clean)?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Singapore (SG Clean)?

Check-out is at noon.

Where is Mandarin Oriental, Singapore (SG Clean) located?

Located in Marina Bay, this luxury hotel is within a 15-minute walk of Marina Square, Gardens by the Bay, and Marina Bay Sands Casino. Orchard Road and Marina Bay Sands Skypark are also within 2 mi (3 km). Esplanade Station is 9 minutes by foot and Promena Station is 9 minutes.

Can I cancel my reservation for free at Mandarin Oriental, Singapore (SG Clean) and receive a full refund?

Yes, Mandarin Oriental, Singapore (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Singapore (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1000 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 223 out of 1000 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 57 out of 1000 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 22 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 10 out of 1000 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Doro
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service was terrific and the property was clean. i LOVED the breakfasts!
Stayed 4 nights in Oct 2022

6/10 Okay

Maciej
Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Quite an outdated property / service although friendly was quite slow and haphazard
Stayed 8 nights in Oct 2022

10/10 Excellent

Kevin
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful location and staff were fabulous for our stay. Would most definitely come back to stay at the Mandarin Oriental next time we are in Singapore.
Stayed 6 nights in Sep 2022

10/10 Excellent

Swee Sing Vincent
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in-room service such as cleaning, in-room dinning
Stayed 2 nights in Sep 2022

8/10 Good

i
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice jotel
Nice hotel nice location But feel it lacked the MO something special Normally MO just have something special this hotel was just dark and the common areas we not so special
Stayed 2 nights in Aug 2022

10/10 Excellent

Cathrin
Stayed 1 night in Aug 2022

8/10 Good

Ashwini
Stayed 1 night in Aug 2022

8/10 Good

Jennifer
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great particularly for seeing the National Day Parade
Stayed 4 nights in Aug 2022

2/10 Terrible

Songyi