"I loved my stay at this hotel. It’s situated very close to Shinjuku station which makes travel around and from Tokyo a breeze. Their attention to detail, from the fragrant lobby to the wide variety of delicious complimentary teas, to the hallway hot water dispensers, was delightful and much appreciated. The room suited our needs and the bed was comfortable. It was easy to set up luggage forwarding to our next stop. Their staff was friendly, kind, and helpful. I’m grateful especially to Park and Saki at the front desk who helped me fulfill a special request after my stay. I would not hesitate to recommend this hotel."