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Water park
Water slide
Indoor pool, outdoor pool
In-room safe, iron/ironing board, free WiFi

Guest reviews

4.3 out of 5 Excellent
234 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationYurigahara Park7 min drive
Popular LocationOtaru Dream Beach12 min drive
Popular LocationHidamari16 min drive
AirportSapporo (OKD-Okadama)19 min drive

Choose dates to view prices

  • Deluxe Quadruple Room, Non Smoking

    Room amenities

    • 38 sq m
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Murphy Beds
    More detailsDeluxe Quadruple Room, Non Smoking
  • Standard Twin Room, Non Smoking

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Twin Room, Non Smoking
  • Standard Single Room, 1 Single Bed, Non Smoking

    Room amenities

    • 19 sq m
    • Sleeps 1
    • 1 Twin Bed
    More detailsStandard Single Room, 1 Single Bed, Non Smoking
  • Suite Twin Room, Non Smoking

    Room amenities

    • 45 sq m
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsSuite Twin Room, Non Smoking
  • Triple Room, Non Smoking

    Room amenities

    • 38 sq m
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Murphy Bed
    More detailsTriple Room, Non Smoking
  • Design Twin Room, Non Smoking

    Room amenities

    • 38 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsDesign Twin Room, Non Smoking

About this area

Sapporo

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort is located in Sapporo's Kita Ward neighbourhood. Sapporo Beer Museum and Clock Tower are cultural highlights, and some of the area's notable landmarks include Sapporo TV Tower and Former Hokkaido Government Office Building. Travelling with kids? Consider Makomanai Sekisui Heim Ice Arena and Sapporo Satoland.
Visit our Sapporo travel guide
View in a map
Popular Location

What's nearby

  • Yurigahara Park - 7 min drive
  • Otaru Dream Beach - 12 min drive
  • Sapporo Racecourse - 13 min drive
  • Hidamari - 16 min drive
  • Hokkaido University - 28 min drive

Getting around

  • Takuhoku Station - 5 min drive
  • Asabo Station - 8 min drive
  • AirportSapporo (CTS-New Chitose) - 43 min drive

Restaurants

  • Where to eat
  • VIGNE – Serves breakfast, lunch and dinner.
  • Hyonmonro – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Daizen – Restaurant offering Japanese cuisine. Serves dinner.
  • Kaiji – Serves dinner on selected days. Reservations required.

About this property

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Family-friendly Sapporo resort in Kita Ward with 5 restaurants
5 restaurants, a full-service spa and an indoor pool are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 283 rooms offer free WiFi and free wired Internet, plus fridges and flat-screen TVs. Guests will also find rainfall showerheads, in-room massages and hairdryers.
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offers 283 forms of air-conditioned accommodation with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Sapporo resort provides complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

9 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a lazy river, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esthetic Chateraise. Services include facials, body treatments and manicures and pedicures. The spa is equipped with hot springs/mineral springs and a sauna. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2000 for adults and JPY 1200 for children
  • 5 restaurants
  • 1 bar

Things to do

  • 9 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Fridge
  • Water slide

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Indoor mineral hot springs (onsen)
  • Manicures and pedicures
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 01 2020 to December 29 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2000 for adults and JPY 1200 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Chateraise Gateaux Kingdom Sapporo Hotel Resort
Chateraise Gateaux Kingdom Hotel Resort
Chateraise Gateaux Kingdom Sapporo
Chateraise Gateaux Kingdom
Chateraise Gateaux Kingdom Sapporo Hotel Spa Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Sapporo

Frequently asked questions

Can I cancel my reservation for free at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort and receive a full refund?
Yes, Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
As of Oct 21, 2020, prices found for a 1-night stay for 2 adults at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort on Nov 1, 2020 start from P4,723, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Self-parking is free at this property.
What time is check-in at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Check-in is from 3 PM to midnight.
What time is check-out at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Checkout is at 11 AM.
Where is Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort located?
Set in Sapporo, this family-friendly resort is within 6 mi (10 km) of Yurigahara Park, Otaru Dream Beach and Aoba Park. Retsuretsununo Shrine and Shinkotoni Shrine are also within 6 miles (10 km).
4.3
Excellent
5 - Excellent
109
4 - Good
89
3 - Okay
26
2 - Poor
9
1 - Terrible
1

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel where u can spend lots of time in. Has large pools & baths, both indoor & out, saunas, relaxation room with shelves of manga, pingpong tables, game centers, two cake stores, boutique, omiyage (gift) store, restaurants, toddler play area with book corner, and gym & massage (for fee). Lots of helpful staff, some speak English and Chinese. We were family of 6 adults and stayed in Japanese style room, it was very spacious, could fit 10 if u squeeze. Big shower&tub bathroom, 2 sinks, washlet toilet. Ladies came to lay out futon for us around 6-7pm. It’s a big hotel, so accomodates lots of people. Saw about 200 high school students arrive, as well as other travelers. Cheap eats inside the pool/bath building, after u check in your footwear in the locker. All food charges to the locker key, u pay when u exit or checkout hotel. If u stay at hotel, u can get in free even if u don’t use pool/bath. They sell cheap bathing suits at the pool, from 700-800 yen. We forgot to get a cake for b-day so we got it at the hotel cake shop, they put words on it and gave us candles, front gave us matches. No bell boy/girl service. They have carts. Cannot walk around lobby in hotel yukata like some places. It’s a place where u want to spend a whole day there with ur family. Dad said he felt bad for the older lady employee who was cleaning the men’s bath because she was surrounded by naked men.
Stayed 1 night in Jul 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Japanese 和善 is excellent! You have to pay for the water slide.
Stayed 3 nights in Jun 2018

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful place for families with children. There were choices for different types of restaurants, although those within the hotel itself were expensive. The spa and swimming area is a plus for families and the restaurants there were reasonably priced.
Stayed 2 nights in Jun 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Enjoy there stay with my kids. Very large water lagoon. Good to stay there.
Stayed 2 nights in Aug 2017

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Nice. Quiet.
Nice. Quiet. Only suitable for those with car rental.
Stayed 1 night in Jun 2017

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