Santa Cruz Hotels

"had a very disappointing experience at this hotel. The reception staff was extremely unprofessional and unhelpful from the moment I arrived. Customer service was practically nonexistent, and every simple request felt like a problem for them. The room itself was dirty and clearly not cleaned properly before check-in. The bathroom was not maintained well, and the overall condition of the hotel did not match the expectations or the price paid. On top of that, the hotel seems to charge extra fees for everything, which made the entire stay stressful instead of enjoyable. This was honestly one of the worst hotel experiences I’ve had in a long time. I would not recommend this property to anyone looking for comfort, professionalism, or decent hospitality."

"El personal, las habitaciones y la limpieza de primera los restaurantes y desayuno espectacular… es mi hotel favorito en Medellín ya he ido más de 9 veces y siempre a elijo el mismo … me quedé una vez en otro y fue un total decepción … por eso no cambio el Dann CARLTON MEDELLÍN"

"Excellent location, clean comfortable convenient in all aspects. "

"This is my third stay at this hotel, will definitely keep coming "

"Place was excellent. Staff was welcoming & very helpful. Will definitely come back "

"Room too small , too much noise from outside ,"

"Excellent hotel"

"Lo recomiendo mucho a mis amigos"

"Exelent"