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Heiss Hotel By Jalo

4.0 star property
Hotel with an outdoor pool, 9-minute walk to Poblado Park

Choose dates to view prices

Heiss Hotel sits in El Poblado's center, offering a quiet escape just steps from both Poblado and Lleras Parks. Guests can wander through the garden's greenery or catch up on work with in-room WiFi. The 24-hour front desk ensures travelers have support whenever they need it.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is P4,857
P4,857 total
Dec 8 - Dec 9

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Standard Room

1 bedroom, desk, soundproofing, free WiFi

Standard Room

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 16 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Balcony

1 bedroom, desk, soundproofing, free WiFi

Standard Room, Balcony

8.6 out of 10
Excellent
(33 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, desk, soundproofing, free WiFi

Junior Suite

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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9.2 out of 10, Wonderful, 1,543 reviews
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P4,871 total
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About the neighborhood

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Monterrey Comercial Mall - 5 min walk - 0.5 km
  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪General Cafe Bar - ‬2 min walk
  • ‪Clemente Café Y Flores - ‬2 min walk
  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬3 min walk
  • ‪Malevo Restaurante - ‬3 min walk

About this property

Heiss Hotel By Jalo

Upscale hotel near Poblado Park
Lleras Park is located near Heiss Hotel By Jalo, which provides a swim-up bar, a poolside bar, and a garden. Free in-room WiFi, with speed of 25+ Mbps, and a gym are available to all guests.
Other perks include:
  • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
  • Smoke-free premises
Room features
All 176 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Restaurant
Hashtag 98 Hotel By Jalo
  • Pet friendly
  • Free WiFi
  • Restaurant
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9.2 out of 10, Wonderful, 1,543 reviews
The price is P4,871
P4,871 total
Nov 24 - Nov 25
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 50,000 for adults and COP 50,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel By Jalo have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Heiss Hotel By Jalo?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Heiss Hotel By Jalo on Dec 8, 2025 start from P 4,856.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heiss Hotel By Jalo pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay.

How much is parking?

Heiss Hotel By Jalo doesn't offer parking.

What time is check-in at Heiss Hotel By Jalo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Heiss Hotel By Jalo?

Check-out is at noon.

Where is Heiss Hotel By Jalo located?

Located in El Poblado, this hotel is within a 10-minute walk of Monterrey Comercial Mall and Poblado Park. Lleras Park and Medellín Clinic - El Poblado are also within 1 mi (2 km). Poblado Station is 10 minutes by foot and Industriales Station is 25 minutes.

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Reviews

Heiss Hotel By Jalo Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 706 out of 972 reviews
Rating 8 - Good. 155 out of 972 reviews
Rating 6 - Okay. 62 out of 972 reviews
Rating 4 - Poor. 22 out of 972 reviews
Rating 2 - Terrible. 27 out of 972 reviews

Reviews

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay
Stayed 5 nights in Sep 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, comfortable rooms, great staff, greta rooms, Greta locations and Greta food.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great environment and an amazing view from the patio.
Stayed 9 nights in Nov 2025

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit
Stayed 3 nights in Sep 2025

10/10 Excellent

Kendel

Liked: Cleanliness, amenities, property conditions & facilities
Yes rooms were great
Stayed 6 nights in Nov 2025

10/10 Excellent

magnolia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Sep 2025

10/10 Excellent

yasmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel but super nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Devon Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will visit again
Stayed 7 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from check-in to check-out.
Stayed 3 nights in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and the security on the hotel is amazing
Stayed 8 nights in Oct 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay and lasts of place to eat
Stayed 3 nights in Aug 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are very smalll but good for few days Very convenient location
Stayed 2 nights in Oct 2025

8/10 Good

Kazz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great!
Stayed 4 nights in Sep 2025

10/10 Excellent

Deybi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 7 nights in Aug 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, cozy and modern
Stayed 1 night in Jun 2025

10/10 Excellent

Lorianne Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff beautiful location near cafes
Stayed 7 nights in Sep 2025

8/10 Good

angelia

Liked: Cleanliness, amenities
The property was lovely and the staff was very friendly and helpful. Walking around was a little intimidating but overall I enjoyed the hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, cozy, clean, modern. Excellent staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place all the housekeeper are really nice
Stayed 9 nights in Sep 2025

10/10 Excellent

Miller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. Felt safe and many dining options in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristaly

Liked: Cleanliness, amenities
Excelente todo
Stayed 5 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Amenities
This was the perfect hotel for me. As a single woman traveling I felt very safe with 24 hr security and reception
Stayed 4 nights in Oct 2025

10/10 Excellent

Girma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice , the rules are clear and super clean hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and friendly staff. Everything available. Also good stuff in mini bar. Soap shampoo and conditiiner in badroom.
Stayed 10 nights in Nov 2025