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Reviews
9.2 out of 10
Wonderful
Popular amenities
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Room options
View all photos for Luxury Room, Balcony, City View

Luxury Room, Balcony, City View
8.6 out of 10
Excellent
(4 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View
8.4 out of 10
Very good
(30 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
View all photos for Standard Room, City View

Standard Room, City View
9.0 out of 10
Wonderful
(32 reviews)
Highlights
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
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About the neighborhood

1460 Cra. 43F, Medellín, Antioquia, 050021
About this property
Property amenities
Room amenities
Policies
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately COP 40000 for adults and COP 40000 for children
- Pet fee: COP 200000 per accommodation, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 210165
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín
Frequently asked questions
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Heiss Hotel By Jalo Reviews
Reviews
9.2
Wonderful
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
Aug 5, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025
10/10 Excellent
cade
Jul 29, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cade
Stayed 4 nights in Jul 2025
10/10 Excellent
Rickey
Aug 15, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Rickey
Stayed 6 nights in Aug 2025
10/10 Excellent
maria TERESA
Jul 11, 2025
Liked: Cleanliness, amenities, property conditions & facilities
maria TERESA
Stayed 3 nights in Jul 2025
10/10 Excellent
Juan
Aug 2, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan
Stayed 5 nights in Jul 2025
10/10 Excellent
Ana
Aug 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana
Stayed 6 nights in Jul 2025
10/10 Excellent
Tony
Aug 1, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities




Tony
Stayed 4 nights in Jul 2025
8/10 Good
Phillip
Aug 9, 2025
Liked: Amenities
Phillip
Stayed 2 nights in Aug 2025
8/10 Good
Mayte
Aug 12, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Mayte
Stayed 4 nights in Aug 2025
10/10 Excellent
Gerald
Jul 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities




Gerald
Stayed 8 nights in Jun 2025
10/10 Excellent
Grinaury
Aug 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grinaury
Stayed 3 nights in Aug 2025
10/10 Excellent
A
Jul 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jun 2025
10/10 Excellent
Jose
Aug 14, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose
Stayed 10 nights in Aug 2025
10/10 Excellent
algesiria
Jul 18, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
algesiria
Stayed 4 nights in Jul 2025
10/10 Excellent
Paulo
Jul 31, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Paulo
Stayed 8 nights in Jul 2025
10/10 Excellent
daniel
Aug 5, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
daniel
Stayed 4 nights in Jul 2025
10/10 Excellent
Ricky Darrell
Jul 27, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricky Darrell
Stayed 9 nights in Jul 2025
10/10 Excellent
Julio
Jul 26, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julio
Stayed 4 nights in Jul 2025
10/10 Excellent
ROMULO
Jul 18, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROMULO
Stayed 3 nights in Jul 2025
10/10 Excellent
Johnathan
Aug 5, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Johnathan
Stayed 2 nights in Jul 2025
10/10 Excellent
Carlos E. Baez
Jul 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities


Carlos E. Baez
Stayed 6 nights in Jul 2025
10/10 Excellent
Genaro
Jul 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Genaro
Stayed 4 nights in Jul 2025
10/10 Excellent
Darrell Keith
Jun 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Darrell Keith
Stayed 5 nights in Jun 2025
10/10 Excellent
Adonis
Jul 24, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adonis
Stayed 7 nights in Jul 2025
10/10 Excellent
Joaquin
Aug 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joaquin
Stayed 15 nights in Jul 2025