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"1st room I was in was very dirty and found hair in my bed after removing top cover. About midnight after a long day I wanted to sleep I had to gather all my belongings to be moved to another room. Approached front desk next morning all I got was apology. "

"Like the hotel because it has a shuttle service to airport."

"The rooms were very clean and comfortable. Staff were helpful and pleasant. "

"Place looked nice. Had ants in the bathroom. Sink was still dirty with a nat and hairs with what looked like sand. Smelled like fetta. There were kids in the hot tub until it closed. You have to hike a hill if the upper parking lot and handicapped spaces are full, with a lot of cars with no placard or plates. No conceirge to help. No carts to assist. So keep circling. Fitness room was good. "

"Yes. Awesome fresh breakfast!! Best around."

"The property was clean and beautiful. The staff were great and helpful! "

"Solid breakfast: Varied and properly stocked"

"I was disappointed to see the lack of true New Mexico hospitality in what is supposed to be a heritage hotel. My husband was confused when he was charged an extra fee on check in. He asked what it was for. The desk clerk told him he was paying that fee because he had elected to stay at that hotel. Needless to say, that answer did not satisfy, nor did it show basic respect for a sincere question. A fee should not ever be charged without a polite, concrete explanation for what it is for. It definitely wasn't for breakfast or complementary coffee stations. I'd say to the owner, because we were so disappointed, I actually looked him up, you are getting very rich on these hotels that used to be so charming and authentic. But your hotel seems like every other of the growing number of places that advertise well and ultimately have no actual respect for everyday travellers. We thought this one would be different. Unfortunately, it is not. Next time, AirBnB for us in ABQ. "

"No"