Playacar Fase I Hotels near Playa del Carmen

"This is a great place if you're not too picky. It does have some current renovation problems. Some buildings closed. Some building in need of a major overhaul. The restaurant La Laguna literally had rain inside, but I did not mind. Not raindrops. Rain. Kind of added to the charm for me. It seems like a great place for kids, but mine are full grown now. It has a water park & a kids club so parents can solo things. Many animals around, surrounded by jungle, cenotes, mini rivers, etc. Has some adults only sections. Drinks are easily available most place. Food selection is very nice. Its buffet quality, but I loved the variety. Somethings could be improved like better communication from staff. That was lacking a bit, but overall, nearly everyone I interacted was genuinely friendly. I went during rain season, so there were not as many tourists. I highly recommend & will most likely visit in the future again."

"Beautiful resort. Highly recommend! "

"I recently stayed at the Grand Palladium Kantenah Resort & Spa All Inclusive in Mexico, and it was truly an incredible experience from start to finish! The resort is absolutely stunning — surrounded by lush tropical gardens, pristine beaches, and beautiful pools. Every corner feels like paradise. The staff were beyond amazing — warm, welcoming, and always ready to help with a smile. The service throughout the resort was top-notch, whether at the front desk, restaurants, or poolside bars. The food and drinks were fantastic! There were so many options, from delicious buffets to à la carte restaurants with international cuisine. Everything was fresh and flavorful, and the cocktails were perfectly mixed. The villas where I stayed were spacious, clean, and comfortable, with all the amenities you could ask for. I especially loved the attention to detail — the housekeeping team kept everything immaculate. The beach and pool areas were perfect for relaxing, and there was always something to do — from snorkeling and kayaking to live shows and entertainment in the evenings. The spa was also an amazing highlight — peaceful, rejuvenating, and a great way to unwind. Overall, I can’t recommend this resort enough! It’s the perfect destination for couples, families, or anyone looking for a mix of relaxation, adventure, and luxury. I’m already dreaming about my next visit!"

"Room was great. Front desk staff and cleaning staff were fantastic. In fact all staff are fantastic. They were personable helpful and just overall great. Pool was great too. Everything was clean and smelled great. Lots of hot water. A/c was cold. Area was good it’s far enough from the touristy areas to not be bothered by noise n whatnot but close enough to walk to 5th in maybe 10-15 mins if you chose. Great bakery n pizza across the street and tacos close by. Oxxo 7-11 and a six all close by and the mega is one block away. Would stay here again 100% "

"This is our favorite AI resort!!! (We have been to 5 others in Mexico and Punta Cana). We love the food, service and infinity pool. TRS has premium alcohol and superior food variety and quality over the other resorts we have visited. This was our second visit, so we tried to explore more of the non-TRS amenities/restaurants. Unfortunately, we were disappointed in the other options and will probably stick with TRS going forward. I will say the property & rooms are showing some wear and tear - and could use a refresh. Overall - it's a wonderful choice! "

"Great time!"

"We had an amazing time at Ocean Riviera Paradise! The resort is beautiful, very clean, and the staff are all so friendly. Special thanks to Victor from the cleaning team — he did an excellent job and was always so kind. Great food, nice beach, and a fun, relaxing vibe. We’d definitely come back!"

"Great staff, clean rooms and restaurants have good food!"

"No it didnt "