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The Shore At 46th Hotel

3.0 star property
Days unfold with poolside relaxation while nights buzz with energy near Quinta Avenida. Travelers can work out at the gym before lounging by turquoise waters.

Choose dates to view prices

The Shore At 46th Hotel, near vibrant Quinta Avenida, offers a peaceful retreat with a poolside bar and comfy sun loungers. Guests enjoy ocean views from the garden and access to a 24-hour fitness center. Multilingual staff ensures a seamless stay experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day

Welcoming dogs and cats only

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 1200 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 1200 (one-way), (up to 12 years old)
  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

There is limited hot water on site
Pool access available from 9:30 AM to 9:30 PM

Frequently asked questions

Does The Shore At 46th Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:30 AM–9:30 PM.

Is The Shore At 46th Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per day.

What time is check-in at The Shore At 46th Hotel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Shore At 46th Hotel?

Check-out is at noon.

Does The Shore At 46th Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 1200 per vehicle applies.

Where is The Shore At 46th Hotel located?

Located in Zazil-ha, this hotel is within a 10-minute walk of Mamitas Beach, Playa del Carmen Main Beach, and Quinta Avenida. Coco Beach and Super Chedraui Selecto Avenida 10 are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 51 out of 93 reviews
Rating 8 - Good. 22 out of 93 reviews
Rating 6 - Okay. 4 out of 93 reviews
Rating 4 - Poor. 7 out of 93 reviews
Rating 2 - Terrible. 9 out of 93 reviews

Reviews

Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio personal amable estancia muy amena
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Shore is a fantastic place to stay in and it has a great service.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, they give you free passes to a beach club a few blocks away
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

José Gabino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinario
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shore at 46th is my go-to location to stay in Playa Del Carmen Sybil
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son espectaculares, muy limpias, muy equipadas, una belleza, para nuestra mala suerte cuando fuimos estuvo cerrado la cocina, el gym, el bar, el spa, etc, pero es comprensible por la situación en la que nos encontramos, el rooftop también muy bonito, el único pero son las camas del rooftop, estan muy manchadas y algunas tienen quemaduras de cigarro, en todo lo demás el hotel es bellísimo.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at The Shore at 46th Hotel

I really enjoyed my recent stay at The Shore at 46th Hotel. The location was perfect, so close to the beach and away from the noise of 5th Ave but close enough to walk to everything. The front desk staff were super friendly and helpful. Only two things that could be improved: the hot water in the shower was not constant and the bed was a bit hard for me. Everything else was great. The unit was spotless and had everything I needed. I also really appreciated the beach passes to Martina Beach which was so nice. Thank you for everything. I will be back.
Stayed 5 nights in Mar 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
They charge you for every little thing! They check every towel for stains any make up or anything and charged 10 dollars for a small stain on a towel upon check out, they basically take your deposit before you finally check out !!! Beds are hard as a rock and sheets feel like you’re sleeping in sand paper!!! NEVER AGAIN!!! Also the spa isn’t even in service so basically you have a rooftop pool with and small little gym and oh no water is given at all. Nickel and dime you for anything.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great pool. Great room. Great staff. Better than expected.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelentísimo

Super cómodo y confortable , pasamos 6! Dias muy contentos y satisfechos ❤️
Stayed 5 nights in Mar 2020
Verified

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Hotel novo com estacionamento próprio coberto. Quarto e cama confortáveis. Equipe do hotel simpática e atenciosa com destaque ao pessoal da recepção. Próximo a quinta avenida, mas de uma parte menos movimentada da avenida.
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again if in the area

Great location in Playa de Carmen and easy access to centro and 5th street. Was there for three nights and would stay again if in the area.
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Irela

Liked: Cleanliness, amenities
i arrived at 3:01 pm on february 21st. upon arrival they told me to wait. at 3:25 pm they gave me the room 109. i went upstairs and saw that it had only 1 king bed and 2 double beds. i went downstairs to complain because i reserved an apartment with 3 king size beds because we were two couples and our mother in law. at first the guy at the counter told me that NO, what i paid wasnt the price for a 3 king size bed apartment. i showed him my reservation where it said CLEARLY that there were 3 beds and he told me "oh yes we have a problem with expedia and that is wrong" i told him that that was not my problem because i paid for 3 king beds so in the end he told me that they didnt have more space for us and the only thing they could offer was to convert the sofa in a bed. HORRIBLE. then the internet of ROOM 109 for some bizarre reason never worked and we had to take internet from the routers from other rooms. when i went down again to complain now for the internet a lady with yellow ends in the hair asked me "why are you so mad" i was like really do you want to go there? very rude woman during all our stay. the first day nobody went to clean the rooms. and there was no soap. so we had to call many times to the reception i have to clarify that the rest of the staff is nice except from that lady. but the very basic hotels aspects of these place are bad. EXPEDIA do something about this 3 beds no 3 king size beds. never happened before to me
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Camilo Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran experiencia Playa del Carmen

Excelente limpieza y ubicación inmejorable
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have hot water for almost 24 hours. We booked a unit with 3 king size beds, however we only got 1 king size bed and 2 double beds! I was told they don’t have any unit with 3 king size beds.
Stayed 6 nights in Jan 2020
Verified

4/10 Poor

Alberto

Liked: Room comfort
Disliked: Staff & service

muy mal servicio bonito lugar

Mal servicioEn general no dan agua no funciona el aire acondicionado en el restaurante de la azotea no estuvieron una hora sin personal nos trajeron la comida en mal estado y tarde en la recepción los encargados y los recepcionistas no le dieron importancia a nuestras quejas
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness, helpful staff, quiet, kitchenette.
Stayed 11 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pros: Spacious, tasteful decor, nice appliances and kitchen utensils. The staff were friendly, helpful, and spoke English. Luis and Omar deserve special mention. But if you phone the front desk and they put you on hold, it might be forever. So hang up, and go down and talk to them in person. The hotel is near the beach, stores for groceries and produce, two convenience stores, and some restaurants. Our suite had a safe. The neighborhood is fairly quiet, unlike most places near 5th Avenue. For hot water, turn the taps clockwise. Then wait. Very patiently. The housekeeping service was acceptable, but we had to be proactive in requesting and obtaining toilet paper and some missing towels. The cons: The in-room wifi connection was sometimes good, but often unusable. It frequently disconnected, especially in the evenings. The wifi in public areas seemed better. Also, the gym was fairly well equipped, but it is closed from around 10 pm to 9 am. They open the roof-top lounge at 7:30 am, so why not open the adjacent gym too? Regarding the roof-top lounge, the music was always too loud, so we avoided the lounge altogether. Quiet background music is what they need. Also, the hotel has no laundry machines. The stairways are not all well-lit, and there are no handrails. Beside each stairway are glass panels that have some sharply angled corners. I cut my hand on one, so avoid touching them. Except for the unreliable wifi, most of the issues are minor, and I recommend this hotel.
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Hotel - Terrible Wifi

Positives: Our housekeeper Gabby was incredible & honestly made our stay at The Shore at 46th Hotel bearable. We left her a very nice tip as she is the only person at the property who seemed to be able to fix any of our issues. The room was very clean & modern just like in the photos. The pool is beautiful & has a nice view. The 2 bartenders/servers at the rooftop pool bar were very professional & provided attentive service. Negatives: The front desk was useless. The wifi in our room did not work our entire trip & cellular service/data couldn't reach our interior courtyard room on the 1st floor. We stayed at the hotel for 5 nights & made the front desk aware of our wifi outage multiple times per day. Each day they told us that "maintenance would come to the room." Maintenance only came to the room once that we saw & they wedged a wifi router in between 2 pieces of bamboo outside (exposed to the elements) on our patio. Even this did not fix our issue. I understand that some people go on vacation to "escape & get away from the world" but that is not possible for us as small business owners. We have to be able to check in on our businesses daily while we enjoy vacation. This hotel should not advertise free wifi when it is not obtainable in EVERY room. I would have rather the hotel invested in infrastructure for the wifi & charged us $5 per night to use it & it ACTUALLY WORED. Cocktails at the rooftop pool bar start at $8USD. The food is average & overpriced.
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a good experience.

It was a very nice hotel/residence. It is more of an airbnb. It is quiet and relaxing. A couple of minutes away from a beach club. And you can start walking 5ta avenida in 5 minutes. the room was cleaned everyday. The room had 2 bedrooms both with king beds. And 2 living rooms with sofas. A/C worked great. Counted with fridge, stove, dishwasher... really good stay for the price.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait, ménage régulier dans la chambre et en plus quelques attention sur le lit comme les roses c’était vraiment gentil
Stayed 10 nights in Jan 2020
Verified

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund was promised and still not received. No hot water in showers no Wifi and cramped. Not 4.9 stars in any way.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
GReat location and pleasant staff. Terrific free beach club access. Minimum room amenities. No waste basket, no tissues only one pillow each, thin towels, only two towels and one face towel.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to 5th Avenue and local dining spots. Never used the kitchen but was nice to have if you’re staying a long period of time. Housekeeping was non existent which is very disappointing especially when there is no extra toilet paper in the room. Room was only cleaned once in the three nights I was there. Had to ask the front desk at 2pm to get the room cleaned on my last night. Food was good and priced fair. Bar drinks were good but somewhat priced higher than what I felt I got. Would stay again but would buy alcohol from the liquor store around the corner.
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse "hotel" experience I've ever had. lets start with the water in the room. we didn't have water pressure in the room, so we couldn't flush, wash hands or take a shower. when we complained, they said they can't help as the hotel is full but we can use the showers at the gym. the sheets were dirty and the towels. wifi was literally like internet used to be in 1994. I wouldn't recommend. do yourself a favor and go elswhere.
Stayed 4 nights in Jan 2020