Iberostar Waves Quetzal - All Inclusive

4.5 star property
Luxury resort on the beach, with 4 outdoor pools

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Photo gallery for Iberostar Waves Quetzal - All Inclusive

Aerial view
4 outdoor pools, pool umbrellas, sun loungers
Theater show
1 bedroom, premium bedding, down comforters, free minibar
8 restaurants, lunch, dinner served; Japanese cuisine
At Iberostar Waves Quetzal - All Inclusive, guests enjoy a beachfront retreat with massages. The resort has 8 restaurants serving Japanese and international cuisines. Stay active with yoga at the gym or kayaking, while the multilingual staff ensures a smooth experience.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • Gym

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 37 of 37 rooms

Premium Room (Near Pool)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Beach)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Last room available

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Penthouse, 2 Bedrooms, Oceanfront (Suite)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
2 bedrooms
Premium bedding
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room

8.2 out of 10
Very good
(27 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
  • 38 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room (Tropical View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room (Promo)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Last room available

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Premium Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room (Near Beach)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Penthouse, 2 Bedrooms, Oceanfront (Suite)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
2 bedrooms
Premium bedding
  • 2 bedrooms
  • Sleeps 1
  • 2 Double Beds and 1 King Bed

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 1
  • 1 King Bed

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
  • 38 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Room Premium with Garden View

  • Sleeps 4

Room Premium with Garden View

  • Sleeps 4

Double Room Premium with View

  • 35 sq m
  • Sleeps 4

Suite Junior with Sea View

  • Sleeps 4

Quadruple Room Premium with Pool View

  • 35 sq m
  • Sleeps 3

Suite Junior

  • 38 sq m
  • Sleeps 4

Quadruple Room Premium with View

  • 35 sq m
  • Sleeps 3

Double Room Premium

  • 35 sq m
  • Sleeps 4

Double Room Premium

  • 35 sq m
  • Sleeps 4

Suite Junior with Sea View

  • 35 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 35 sq m
  • Sleeps 4

Suite Junior with Sea View

  • Sleeps 4

Quadruple Room Premium with View

  • 35 sq m
  • Sleeps 3

Double Room Premium with Pool View

  • 35 sq m
  • Sleeps 4

Room Premium

  • 35 sq m
  • Sleeps 3

Suite Junior

  • 38 sq m
  • Sleeps 4

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About the neighborhood

Located in Playacar, a neighborhood in Playa del Carmen, Iberostar Waves Quetzal - All Inclusive is in the entertainment district and on the beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with ecotours.
Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 4 min drive - 3.2 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.2 km
  • Playa del Carmen Main Beach - 5 min drive - 3.9 km
  • Xplor Theme Park - 5 min drive - 6.0 km
  • Xcaret Eco Theme Park - 9 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 56 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min walk
  • ‪Festival Grand Buffet - ‬8 min walk
  • ‪La Terraza - ‬9 min walk
  • ‪Bar Arrecife - ‬13 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬10 min walk

About this property

Iberostar Waves Quetzal - All Inclusive

Luxury all-inclusive resort near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Xplor Theme Park, Iberostar Waves Quetzal - All Inclusive provides a free breakfast buffet, 3 poolside bars, and a beach bar. This resort is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Treat yourself to a body treatment, a facial, or a deep-tissue massage at Spa Sensations, the onsite spa. At the 8 on-site restaurants, enjoy lunch, dinner, and Japanese cuisine. Yoga classes are offered at the gym; other things to do include windsurfing, snorkeling, and kayaking. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
Additional perks include:
  • 4 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Tennis courts, babysitting (surcharge), and a water dispenser
  • Beach towels, luggage storage, and a gift shop
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 350 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and eco-friendly cleaning products

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A beach bar

Restaurants on site

  • Beach Grill Uxmal
  • Bonsai Restaurant
  • La Gondola Restaurant
  • La Hacienda
  • Mare Nostrum Restaurant

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Quetzal
Iberostar Quetzal All Inclusive
Iberostar Quetzal All Inclusive Playa del Carmen
Iberostar Quetzal Playa del Carmen
Quetzal Iberostar
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Iberostar Quetzal All Inclusive All-inclusive property
Iberostar Quetzal Inclusive i

Frequently asked questions

Does Iberostar Waves Quetzal - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Iberostar Waves Quetzal - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Quetzal - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Waves Quetzal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Iberostar Waves Quetzal - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Waves Quetzal - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Iberostar Waves Quetzal - All Inclusive located?

Located in Playacar, this beachfront resort is in the entertainment district and within 3 mi (5 km) of Quinta Avenida, Playa del Carmen Maritime Terminal, and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 3 mi (5 km).

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