Escape to a family-friendly haven where sun-kissed days meet thrilling nights. Unwind by the rooftop pool or explore nearby beaches with concierge services at your fingertips.
Nestled near Playa del Carmen Main Beach, Anah Suites by Sunest offers an upscale retreat with a poolside bar and rooftop terrace. Enjoy the arcade/game room, outdoor entertainment area, gym, free in-room WiFi, and beach towels - previous guests rave about the helpful staff and perfect location.
Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Anah Suites is near the airport and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Stadium Madrid. With jet skiing, kayaking, and scuba diving nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
Avenida 20 entre las calles 14 y 16, Playa del Carmen, QROO, 77710
What's nearby
Quinta Alegría Shopping Mall
3 min walk - 0.3 km
Quinta Avenida
5 min walk - 0.4 km
Playa del Carmen Main Beach
6 min walk - 0.6 km
Mamitas Beach
9 min walk - 0.8 km
Central Square
5 min walk - 0.5 km
Getting around
Cancun Intl. Airport (CUN)
50 min drive
Restaurants
El Fogón
3 min walk
Los Bisquets Bisquets Obregón
1 min walk
Don Sirloin
3 min walk
Suerte De Churro
3 min walk
Vips Constituyentes
4 min walk
About this property
Anah Suites
Upscale family-friendly hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Mamitas Beach, Anah Suites provides a poolside bar, a rooftop terrace, and an arcade/game room. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with an outdoor entertainment area and a gym.
Other perks include:
An outdoor pool
Free self parking
A roundtrip airport shuttle (surcharge), babysitting (surcharge), and luggage storage
Tour/ticket assistance, concierge services, and beach umbrellas
Guest reviews say good things about the helpful staff and location
Room features
All 70 individually furnished rooms include thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
50-inch plasma TVs with cable channels
Ceiling fans and limited housekeeping
Similar properties
Holiday Inn Express & Suites Playa Del Carmen by IHG
Holiday Inn Express & Suites Playa Del Carmen by IHG
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Food and drink
A poolside bar
Things to do
Arcade/game room
Gym
Outdoor pool
Family friendly
Arcade/game room
Babysitting (surcharge)
Living room
Outdoor pool
Conveniences
Luggage storage
Safe at front desk
Virtual front desk
Guest services
Concierge services
Housekeeping (weekly)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Outdoor entertainment area
Outdoor furniture
Rooftop terrace
Accessibility
Elevator
More
3 buildings
3 floors
Built in 2014
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Shower
Towels provided
Entertainment
50-inch plasma TV with cable channels
More
Air conditioning
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board on request
Living room
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets allowed for an extra charge of USD 25 per pet, per week
Welcoming dogs only
Children and extra beds
Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: USD 300.00 per accommodation, per stay
A damage deposit of USD 300 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 2)
Pet fee: USD 25 per pet, per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
A-nah
A-nah Suites
A-nah Suites Aparthotel
A-nah Suites Aparthotel Playa del Carmen
A-nah Suites Playa del Carmen
A-nah Suites Playa Carmen Aparthotel
A-nah Suites Playa Carmen
Anah Suites Playa Carmen Aparthotel Playa del Carmen
Anah Suites Playa Carmen Playa del Carmen
Anah Suites Playa Carmen Aparthotel
Anah Suites Aparthotel
Anah Suites Playa Carmen
Anah Suites
Anah Suites Hotel
Frequently asked questions
Does Anah Suites have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
Is Anah Suites pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per week.
How much is parking?
Self parking is free at this property.
What time is check-in at Anah Suites?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Anah Suites?
Check-out is at 11 AM.
Does Anah Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 200 per vehicle applies.
Where is Anah Suites located?
This family-friendly Playa del Carmen hotel is located near the airport, within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Anah Suites Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great area to stay at.
The manager was very fast to reply even tho' we booked this as an emergency at the last minute on Saturday sept 30.
The place was great, clean, comfortable and at a great price!
Would stay here again!
We loved our stay here. It was very quiet, clean, and modern. The location was perfect to walk to local restaurants and the beach. We loved that we were able to walk everywhere. If you are looking for somewhere away from the crowds and very peaceful, this is the place for you!
My trip was good and the places was clean and roomy, I would suggest cheaper rates for cleaning and Newer Towels...also get a Back Up Generator for the Building when the Power goes OUT...And a Special Thanks to My Concierge Julieta she was amazing and deserves to be paid more...and to the Maids too thank you ALL.
Its location is quite centric and the entire building is so quiet in the evening.
Was there for 1 week and the elevator was out of service, unsure why it never got fixed.
Sandro
Stayed 8 nights in Jul 2024
6/10 Okay
Perlita
Jan 13, 2025
Disliked: Cleanliness, staff & service
The property was ok however, the apartment was not entirely clean. I was asked for a deposit as I was given the keys. I was questioned about some stains that were found on the bed spread. The pots in the kitchen were dirty and scratched. What I did like was that the location was perfect and walkable.
Perlita
Stayed 8 nights in Dec 2024
4/10 Poor
Oren
Nov 14, 2024
Disliked: Staff & service, room comfort
Not actually a hotel a services flat.
The place is modern, the rooftop pool is very nice can’t complain, bed is comfortable. Two of the towels had stains, floor was unclean, air conditioning was not cold at all.
Oh and there is a school right in front of it with loud bells and kids all day long.
Staff at reception were nice, staff responsible for the room less nice and a bit rude and unfriendly.
Oren
Stayed 2 nights in Nov 2024
6/10 Okay
Verified traveler
Feb 24, 2024
Liked: Cleanliness, staff & service
Hard to find the place but the location is good
Beware that the address is wrong on Google maps. It took 30 minutes to find this place.
Location is great, room was very large and spacious. Had a safe and lots of towels. Cost was very cheap for the night.
The place is very noisy, the bathroom door to outside had a crack so we could hear all the street noises. Only one roll of toilet paper in the washroom, other washroom didn’t have any.
Overall this place is very basic but the price is good. There was a pool but we didn’t get time to use it. There is staff at the front desk which was helpful. I’m glad I only stayed on quick night here.
Verified traveler
Stayed 1 night in Feb 2024
6/10 Okay
Peter
Dec 29, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
If you're looking for a walkable property where you can experience it all at an affordable price, this is it. It was clean and modest. The rooftop pool was great and all of the staff we encountered were kind. Expect to pay around $12 if you need any laundry cleaned. It's a terrific and fast service.
Do note, you'll need to purchase paper towels, additional toilet paper, Lysol wipes (or other cleaning mechanism), all toiletries, and bottled water. It would behoove you to bring additional towels as they do not provide an adequate amount per guest. You may also want to bring a noise canceling machine. We'd stay here again for a shorter duration because it was clean, has gated parking, and is affordable.
This is a nice property and I had a comfortable stay. It is a very spacious and well equipped condo. I didn’t realize that it’s not an actual hotel until I checked in. I received a message from the very kind concierge who gave instructions to open a lockbox to collect the key. The bed and pillows are very comfortable and it’s quiet so I had a great sleep. I only stayed one night but I think this would be a good spot for a longer holiday, the location is great, close to groceries and restaurants but away from the noise of clubs and bars. The booking site said there is a rooftop bar but when I went up there for happy hour it was no longer functional, doesn’t look like it’s been open for a long time. Also I don’t know that I’d care to use the pool loungers, they look a bit sad. Also, although there is a spacious balcony, there is no furniture on it so sitting outside with a coffee or drink wasn’t possible. I would stay again though, the price was excellent and the apartment was very comfortable.
My stay at Anah Downtown was marked by a series of contrasting experiences.
On the downside, the absence of concierge service between 5 pm and 9 am was a notable inconvenience. During these off-hours, guests are left without the support and assistance they may require. Similarly, the front desk's inability to provide assistance when I lost my room key was disappointing and reflected a lack of attentiveness to guest needs. If I hadn't found my lost key I would of slept in the lobby. This is completely unacceptable as a paying guest.
Moreover, the discovery of stained sheets and pillowcases upon arrival was a disappointing start to my stay. Despite notifying my concierge, whom assured me they were changed and cleaned, the issue remained unresolved throughout my visit. Again, we are paying guests and simple requests like this should be resolved without any hesitation.
However, amidst everything , Anah Downtown was a convenient spot. The buildings location proved to be a significant asset, offering easy access to nearby attractions and amenities. Additionally, the premises were clean and well-kept. Finally, the rooftop pool emerged as a standout feature of my stay.
Verified traveler
Stayed 7 nights in May 2024
6/10 Okay
Jacinthe
Aug 14, 2024
Liked: Cleanliness, staff & service
Although the condo unit (204 and 204B) looks nice and is a very good size, it’s located facing the street (Avenida 20) and therefore is a very noisy unit. That avenue is quite busy and loud vehicles pass on it constantly (especially since the building is located next to the ADO bus station). I do not recommend that unit if you want a relaxing night and if you are not a deep sleeper. The door lock inside the condo does not lock the door so use the key to lock the deadlock from the inside if you want to lock the door at night. Other units in the building are rented to longer term tenants and there is always a person at the front desk to manage the ins and outs of the building. No unregistered visitors permitted after 10pm which is great.
Coffee pot was broken. Floors were very dirty (porous tile is hard to clean) so keep your shoes or flip flops on. No AC in the bathroom of unit 204B because the shower has a shuttered window with no glass. We had to buy or own garbage bags, dish soap and toilet paper as it is more of an airbnb unit. Missing a few kitchen items that would be very useful such as a can opener and toaster.
We were placed in a connecting room of an apartment. There was a door in the room that seperated us from our neighbors which was so uncomfortable and awkward. The walls are so thin we heard all of their conversations.
The hotel does not provide basic essentials such as a blow dryer, in room safe, cups, and toilet paper which you have to get on your own. The water pressure of the toilet is weak and lets you flush once every 30min or so. The property does not give you anything for your money except a bed to sleep in. I find that cheaper motels/ hotels worldwide offer more than this hotel when it comes to the basics. All types of cleaning services including clean towels, and sheets are extra so if you're staying 5/7 days it's not worth it to stay here. You can get a little more for your money by staying somewhere else. Overall it was an ok experience this was our first time not doing all inclusive and would not come back to this particular property.
The good thing about the hotel is that it is not too far from 5th Ave. The rooftop pool is nice with a good view, and they keep the grounds clean.
Also the staff is very nice :)
Bare in mind they do not take credit card deposits but ask for 300USD cash on arrival, this makes it inconvenient for converting back and forth if you do not live in the US.