Hotels near New Forest Museum

"WILL NOT BE RETURNING! Oh dear, well from what the pictures show and the price we paid it would seem to be regarded as somewhat a higher end hotel compared to your standard? Upon receiving our key we walked up to our room only to find the door unlocked and slightly open. We entered and LOCKED the door. The smell from the bathroom was a foul one. Constantly smelling of waste. And the decor was tired and looked rough. Oh not to mention the leak coming through one of the walls. Regardless of this we were tired and it was getting late. I woke early the next morning for work only to find the door was UNLOCKED during the night. I then reassured my partner and told her to lock the door and leave the key in the lock until I got back from work. She then rang me a few hours later to tell me someone was trying to get in. No knock, just force. She opened the door to find a woman. Who replied oh I thought my colleague was in here. No sorry nothing. DISGUSTING! My parter and daughter are in the room frightened and yet this woman did not care. For the rest of our stay we made sure we constantly locked the door. We went out for some food of course once again locked the door. Only to come back to it unlocked and our things moved. No clean sheets or anything? I went down and told the receptionist who looked at me like I was an idiot. Once again no apology. The staff seem to have no regard for the guests and I’m utterly disgusted. Got a frightened little girl and a concerned partner. Nice one"

"Spacious room that was very clean. Super friendly and helpful staff. Delicious,freshly cooked breakfast. "

"Great value for money and friendly helpful staff would recommend"

"All good and as described "

"Very satisfied "

"Great location. We walked from the cruise port in 20 minutes. Walked to the train station in under 15 minutes. Breakfast was great. They have gluten free options too. Rooms are a good size. You have shopping, restaurants and everything around including the waterfront and old town."

"👍"

"Had arranged for the hotel to have a taxi for us in the morning. Was waiting for taxi 1/2 hour past the time pickup was arranged. Spoke to taxi service and found out no reservation was made for us. Hotel dropped the ball big time. Not happy at all."

"Hotel great, service excellent, breakfast great."