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Marco Polo Ortigas Manila

5.0 star property
Luxury spa hotel near SM Megamall

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Marco Polo Ortigas Manila

City view
Indoor pool
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Meeting facility
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

9.2

Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping
  • Gym
    GymGym
The price is P6,500
P7,989 total
includes taxes & fees
Jul 28 - Jul 29

Explore the area

Map
Meralco Avenue and Sapphire Street, Ortigas Center, Pasig, Manila, 1600
  • Popular LocationSM Megamall13 min walk
  • Popular LocationShangri-La Mall16 min walk
  • Popular LocationSmart Araneta Coliseum7 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)40 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

JULIETTE
Jun 1, 2024
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About the neighborhood

Pasig

Marco Polo Ortigas Manila is located in Ortigas Center, a neighborhood in Pasig, and is near a metro station. SM North EDSA and SM Megamall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rizal Park and Manila Bay. Check out an event or a game at Smart Araneta Coliseum, and consider making time for Manila Ocean Park, a top attraction not to be missed.
Visit our Pasig travel guideOpens in a new window

What's nearby

  • Robinsons Galleria Mall - 6 min walk
  • SM Megamall - 13 min walk
  • Shangri-La Mall - 16 min walk
  • Greenhills Shopping Center - 4 min drive
  • Smart Araneta Coliseum - 7 min drive

Getting around

  • Manila Santa Mesa Station - 9 min drive
  • Ortigas Avenue Station - 12 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 41 min drive

Restaurants

  • ‪Jollibee - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Señor Pollo - ‬1 min walk
  • ‪Moonshine P.U.B. | Kitchen x Cocktails - ‬1 min walk
  • ‪Cucina - ‬1 min walk

About this property

Marco Polo Ortigas Manila

Luxury eco-certified hotel located in Ortigas Center
Located close to SM Megamall, Marco Polo Ortigas Manila provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a body treatment, a facial, and a body scrub at Flow, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. In addition to a bar and a health club, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • ATM/banking services, a ballroom, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 316 individually furnished rooms have thoughtful touches such as first-run movies and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • 42-inch flat-screen TVs with premium channels and first-run movies
  • Free tea bags/instant coffee, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,500 for adults and PHP 750 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Pronto
  • Connect Lounge
  • Cucina
  • Lung Hin
  • Vu's

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 45 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • First-run movies
  • iPod dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2100 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 2800 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PHP 2100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Manila Ortigas
Marco Polo Manila
Marco Polo Manila Hotel
Marco Polo Manila Hotel Ortigas
Marco Polo Manila Ortigas
Marco Polo Ortigas
Marco Polo Ortigas Manila
Ortigas Manila
Ortigas Marco Polo
Marco Polo Ortigas Manila Metro Manila/Pasig, Philippines
Marco Polo Ortigas Manila Hotel Pasig
Marco Polo Ortigas Manila Hotel
Marco Polo Ortigas Manila Pasig
co Polo Ortigas Manila Pasig
Marco Polo Ortigas Manila Hotel
Marco Polo Ortigas Manila Pasig
Marco Polo Ortigas Manila Hotel Pasig

Frequently asked questions

Does Marco Polo Ortigas Manila have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Marco Polo Ortigas Manila?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Marco Polo Ortigas Manila on Jul 28, 2024 start from P 6,500.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marco Polo Ortigas Manila pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marco Polo Ortigas Manila?

Self parking is free at this property.

What time is check-in at Marco Polo Ortigas Manila?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Marco Polo Ortigas Manila?

Check-out is at noon.

Does Marco Polo Ortigas Manila provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 2800 per vehicle applies.

Where is Marco Polo Ortigas Manila located?

Located in Ortigas Center, this luxury hotel is within a 15-minute walk of Asian Development Bank Headquarters and SM Megamall. Robinsons Galleria Mall and The Podium are also within 10 minutes. Ortigas Avenue Station is 12 minutes by foot and Shaw Boulevard Station is 19 minutes.

Marco Polo Ortigas Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 55 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 20m indoor pool with spa pool on the 22nd floor is amazing. The food is awesome rooms are amazing and staff are professional and polite. It is a hotel for business travellers, solo travellers and families.
Stayed 6 nights in Jul 2024

10/10 Excellent

Greg Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities (most especially the indoor heated swimming pool) were what I liked best about my stay. Staff were also very friendly and accommodating.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerwin

Liked: Cleanliness, staff & service, property conditions & facilities
First, I love the view from my room. Friendly staff! Excellent food options. Definitely upgrade to the VIP lounge so you have access to light food and drinks until 10pm (last call for orders at 7:30). They make good cappuccino if that what’s your in too. You also get a discount at the restaurant if you are a guest at the hotel. Rooms are very clean which a person with germ phobia like me will appreciate. There’s a lot of people but the friendly staff take time to remember you by your first name. Nice gym, nice pool but I don’t get a time to check it out. I planned to eat out but the restaurant in the property kept me satisfied so I just stayed in. Lastly, I’ve stayed at many 5 stars hotel in Manila and I can now say, I added this hotel to one of my favorites. This is my first time here but highly recommend this hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

John

Traveled with partner
Disliked: Staff & service, amenities
This property is pretty and the rooms are so nice. Service is terrible. Luckily there is a 711 downstairs. If you want good service at breakfast -- forget it. Good service on 24th floor bar -- forget it. Good service at VU bar? Forget it. Getting a water for a customer results in confusion and delays. Clearly the staff is not well trained. I ordered room service. Two items. They forgot to bring one and sent to a different room. At a 4-5 star hotel, the idea is to relax. Not possible here with all the mistakes.
Stayed 1 night in Jul 2024

10/10 Excellent

Gordon R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, staff was very attentive, exactly what you should expect from a five star hotel.
Stayed 5 nights in Jun 2024

10/10 Excellent

regina anne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jun 2024

10/10 Excellent

Gordon R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Highly recommended.
Stayed 2 nights in Jun 2024

10/10 Excellent

JULIETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

How Sing

Business traveler
Liked: Staff & service, amenities
Room stench smoking by previous tenant
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Stayed 1 night in May 2024

10/10 Excellent

ROMEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, friendly, very accommodating from the time you get there until your last day. My only comment is that our room does not have safety vault (not sure abt the rest).
Stayed 1 night in May 2024

8/10 Good

Kevin Eugene, Jeffersonville

Liked: Cleanliness, staff & service, property conditions & facilities
I was quite pleased with in stay at Marco Polo. I was also pleased with the staff and service they offered.
Stayed 5 nights in Mar 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Read my other reviews. They don't provide 4 or 5 star service. I had a bad experience about a year ago and I avoided staying there. I am typing this from another hotel. I am avoiding MP.
Stayed 2 nights in Apr 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel is overall nice. But they still have issues with the staff. Restaurant service quite poor for a 4 star hotel. My wife and I were seated at breakfast. They asked our drink order. Water and latte. After we went to get our food at the buffet nothing had been served. They had put empty glasses on our table. The water was 20 feet away. You would think that at an upscale restaurant, they would make it a priority to serve water to the patrons. And they didn't know how to make a latte. They drinks came luke warm. I asked the manager. They made two new lattes. One was hot. The other luke warm again. Not good for a high end hotel. Also at break time, all the sofas for the guests at the lounge/check in were occuppied by employees texting on break, for maybe 30 minutes. Is there no break area for employees. I have never seen in a hotel, and a highly rated one at that, the employees on break occupying the check in area and relaxing on their phones. Also, as with the bad service, the bar upstairs, I ordered wine and accompanying water. The waiters forgot the water two times. I had to walk to the bar and ask the bartender for water. Turns out there was no bottled water at the bar, and they had to go get it somewhere else. When the waiter came back he had an attitude. I had to ask for water 3 times. Marco Polo should improve their staff training.
Stayed 1 night in Apr 2024

10/10 Excellent

Paul, Kaysville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a good area. Walking distance to great shopping. Staff is exceptional. Pool on the 22nd floor is very nice and relaxing. It is worth getting a hotel like this further from the airport.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best
Best value for your money.
Stayed 1 night in Apr 2024

10/10 Excellent

Francis Emmanuel

Stayed 1 night in Mar 2024

6/10 Okay

Haresh

Traveled with partner
Disliked: Staff & service
Service in the breakfast to poor they forget the others and take long time And not bring together really slow and poor Plus food nor replace in time means so many dishes was empty during breakfast time . Need to check this .
Stayed 3 nights in Mar 2024

8/10 Good

Clementine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always treat me well.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service end to end. Fantastic room with a lovely mountain view.The buffet was superb, the hospitality was second to none. Will stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Elnore

Liked: Property conditions & facilities
Clean and well kept room/hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked closeness to shopping
Stayed 3 nights in Feb 2024