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Overall the property was clean. However, water stains on bathroom grout in room 507 are visible especially in the shower stall.
Clean hotel with friendly staff and casino attached. Room was large and shower/ bathroom very good. Unfortunately many beggars and people sleeping on street outside, so did not feel safe walking at night. Malate in general is just a rubbish tip!
Welcoming and attentive staff at reception and meals. Very willing and quick to offer help in organising Grab taxis and transport and responding to requests for help. A spacious rooms . Areas that could be better include the access via phone to the restaurant fir room service.
The place is very moden and well-maintained. Our stay was just too short that I did not have a chance to check most of the amenities. Overall, I love the place and plan to return.
Excellent layover. Between El Nido to London. Tranportation from and to airport, very good. Nice to be home crown plaza 🙏
EVS was very honest in returning items that were left in the room after checkout.