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Residencial João XXI

3.0 star property
Guesthouse in Lisbon, near Rossio Square

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Residencial João XXI offers a convenient base near Marquis of Pombal Square and Gulbenkian Museum. Travelers appreciate the practical amenities including in-room WiFi, on-site car rentals, tour assistance, laundry services, and an elevator for hassle-free access to rooms.

Reviews

7.0 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Double Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Triple Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Quadruple Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Family Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 22 sq m
  • Sleeps 5
  • 5 Twin Beds

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About the neighborhood

Map
Rua Gomes Freire 179, Lisbon, 1150

What's nearby

  • Avenida da Liberdade - 8 min walk - 0.7 km
  • Eduardo VII Park - 8 min walk - 0.7 km
  • Marquis of Pombal Square - 10 min walk - 0.9 km
  • Saldanha Square - 10 min walk - 0.9 km
  • Rossio Square - 18 min walk - 1.6 km

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Moxy Bar - ‬3 min walk
  • ‪AMO Brewery - ‬4 min walk
  • ‪Flôr Do Conde - ‬3 min walk
  • ‪Dona Maria - Comida Brasileira - ‬2 min walk
  • ‪Pastelaria Vita - ‬3 min walk

About this property

Residencial João XXI

Guesthouse near Avenida da Liberdade
Close to Marquis of Pombal Square and Rossio Square, Residencial João XXI provides an airport shuttle, car rentals on site, and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and an elevator
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • Laundry services and smoke-free premises
Room features
All guestrooms at Residencial João XXI include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and hair dryers
  • Wardrobes/closets, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 7 per day)
  • Roundtrip airport shuttle (surcharge) on request

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 18 per vehicle (one way)
  • Nearby parking fee: EUR 7 per day
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

Property is also known as

Residencial João XXI Hostel Lisbon
Residencial João XXI Lisbon
Residencial Joao Xxi Hotel Lisbon
Hostel/Backpacker accommodation Residencial João XXI Lisbon
Lisbon Residencial João XXI Hostel/Backpacker accommodation
Hostel/Backpacker accommodation Residencial João XXI
Residencial João XXI Hostel
Residencial João XXI Lisbon
Residencial João XXI Guesthouse
Residencial João XXI Guesthouse Lisbon

Frequently asked questions

Is Residencial João XXI pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Residencial João XXI?

Check-in start time: 4:30 PM; Check-in end time: 10:00 PM.

What time is check-out at Residencial João XXI?

Check-out is at 11:00 AM.

Does Residencial João XXI provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 18 per vehicle applies.

Where is Residencial João XXI located?

Located in Lisbon City Center, this guesthouse is within a 15-minute walk of Hospital Dona Estefania, Marquis of Pombal Square, and Avenida da Liberdade. Rossio Square and Campo Grande are also within 2 mi (3 km). Picoas Station is 7 minutes by foot and Anjos Station is 9 minutes.

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Reviews

Residencial João XXI Reviews

7.0

Good

7.0

Cleanliness

7.6

Location

7.2

Staff & service

4.8

Eco-friendliness

6.4

Property conditions & facilities
Rating 10 - Excellent. 77 out of 461 reviews
Rating 8 - Good. 170 out of 461 reviews
Rating 6 - Okay. 119 out of 461 reviews
Rating 4 - Poor. 59 out of 461 reviews
Rating 2 - Terrible. 36 out of 461 reviews

Reviews

6/10 Okay

vito&vita

Disliked: Cleanliness, property conditions & facilities
Very simple hotel in good location. It's ok for the price. The checkin was only possible in afternoon.
Stayed 1 night in Jul 2025

6/10 Okay

Albena

Liked: Cleanliness
The bed was comfortable
Stayed 1 night in Mar 2024

4/10 Poor

Well

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs complete moderation and lift buttons even not working properly. Cleaning is not upto standard and definitely needs a big change.
Stayed 3 nights in Jul 2025

4/10 Poor

Alessandro

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty
Stayed 1 night in Aug 2024

2/10 Terrible

Stanislaw

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please be careful to rent a room. Linen,toppers and pillows had a lot of stains, towels very tiny and old windows very dirty. The receptionists very nice and polite, helped us to change a room.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great. Shower needs fixing and staff came in mid stay and removed towell
Stayed 5 nights in Sep 2024

4/10 Poor

Kisten

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rest rooms where dirty Its between ttwo hospitals ,its loud
Stayed 3 nights in Sep 2024

6/10 Okay

Enric

Disliked: Amenities, property conditions & facilities
-
Stayed 2 nights in Dec 2024

4/10 Poor

Tatjana & Sinisa

Disliked: Cleanliness, amenities, property conditions & facilities
Girl on reception was polite. poor hygiene, blankets were cleaned before JOAO XXI was alive!
Stayed 1 night in Mar 2024

4/10 Poor

Aleena

Disliked: Amenities, property conditions & facilities
They had bed bugs but we couldn’t get a refund and were left very uncomfortable.

4/10 Poor

Annemarie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Avery peculiar place hardly a person to talk/help you.
Stayed 3 nights in Apr 2024

4/10 Poor

Stefan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No cleaning, we stayes 3 nights. Had to ask for toiletpaper. We couldnt close the bathrooms door. Cause it was no handle on the inside. The receptionst we had contact with most was fantastic. She helped us when we asked. I guess the hotel needs better management!
Stayed 3 nights in Oct 2024

2/10 Terrible

Saad

Disliked: Cleanliness, staff & service, property conditions & facilities
Message on front desk said I need to follow instructions sent in an email. However, no email was sent by the property with any instructions and I was unable to check in. Had to spend the night with the family at the airport instead.
Stayed 1 night in May 2024

2/10 Terrible

Clayton

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the price

This place is filthy. The bed sheets had stains on them and visible signs of bed bug residue. We looked under the sheets as we read other reviews of bed bugs and the evidence was there. We left the hotel after about ten mins in the room and booked a much cleaner hotel.
Stayed 1 night in Jun 2024

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most horrible place anyone can stay. Stained and damaged linen and pillows, electrical connections and dangerous outlets. Exposed electrical wires. The curtain of the bathroom window is much smaller than the window, anyone can see you from the street. They didn't even have proper towels. The ones they gave us smelled bad. The hallways lights don't work properly (sensor enabled).The person who seem to be the manager, should not work in a hotel to be honest. She has no skills to deal with customers and she looks like mad working there. We had to look for another hotel and leave that horrendous place.
Stayed 2 nights in Apr 2025

4/10 Poor

Tatjana & Sinisa

Disliked: Cleanliness, amenities, property conditions & facilities
hotel use to send check in instructions. but they fail to did it. there is no one at reception. in 11 PM one is left on street with no entrance instructions. Anyone can enter the premises, due to door poor condition and no security management. two words: scary place
Stayed 3 nights in Mar 2024

4/10 Poor

Maria

Disliked: Property conditions & facilities, room comfort
The Residential is located in a very nice neighborhood. There are two restaurants besides the hotel with very friendly people, which made a plus to our stay, The front desk lady was such an amazing young lady, ready to help us to solve any problems for which we are very grateful. And the cleaning staff was very polite. There are some negative aspects: the front door is extremely heavy and we did not have instructions to enter, we had to call the front desk from the street. After 10:00pm, the front desk is closed until 10:00am. The room did not have any amenities, only the beds, one towel per person, and liquid soap for the shower.
Stayed 4 nights in May 2024

2/10 Terrible

Divina

Disliked: Cleanliness, staff & service, property conditions & facilities
We got there at 7:30 pm. There's no proper lighting. The lights are sensor and takes awhile to turn on, very unsafe. The cot/bed broken when you seat in the middle. As we enter the room, it's smell Mold. The air from aircon smells so we did not turn it on, so we could not sleep bec. it was really hot. We left the next morning asap and go to another place. We did not expect this. Very inconvenient.
Stayed 5 nights in Aug 2024

4/10 Poor

edmond arthur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the property should rethink it's 16:30 virtual check in policy. Waiting around all day after arriving in Lisbon at 10:00 was very inconvenient. There was no way to leave my luggage there until check in so I had to carry it around all day while jet lagged. The room was very shabby and had dead bugs on the wall, cigarette holes in the blankets, broken showerhead, and broken wall electrical outlets. Price was OK but I would opt to pay more next time to avoid a unacceptable property like this. Expedia should reconsider their relationship.
Stayed 4 nights in Mar 2024

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no communication from the property management at all about how to check-in and receiving the room key. At the premises was no one at all except a few guests who have just arrived at the same time I have and didn't get any information regarding to how to check-in. This premises has no responsibility for up coming to guests, period. Don't you ever think about how to get a refund, they've suckling you dried. Eventually waiting 2 and half hour. I decided to find another hotel instead.
Stayed 3 nights in Apr 2024

6/10 Okay

Jiri

Liked: Staff & service
Disliked: Cleanliness, room comfort

Low price, low quality

Pros: Very good position near the centre. Two bistros next door. One of the lowest prices in town for standard room + private bathroom. Simple check-in process. Cons: very old equipment + electrics, near to quite noisy crossroad, also from the hallway you can hear everything. Official check-in 4:30 p.m. In our case one bed was so squeaky… For low price you get low quality – so simple. Do not try to contact the hotel via messages – no response. The hotel has confusing info about the check-in process; they say there is no front desk.. There is (but not open 24/7). This was actually the best experience of this stay - the young lady at the front desk was very kind, nice, and allowed us to check-in about 4 p.m. but we could keep our luggage in the room even about a hour earlier. Thanks!
Stayed 3 nights in May 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in room 408, which had a terrible smell when entering. It took two days to air out and spray air freshener to lessen the stench. After one day, the AC unit started making a very loud noise to the point where couldn’t here normal conversation. It made this noise even when turned off. Had to were earplugs just being there and made sleep difficult. The shower curtain isn’t waterproof and as a result the bathroom floor gets soaked. We asked for the AC to be fixed or a room transfer on day two but the mechanic wasn’t in on the weekend and stated no rooms were available. Finally got a room transfer on day five which was a much better room. We ask for a full or partial refund for the three nights we endured the terrible conditions in room 408.
Stayed 5 nights in Aug 2024

6/10 Okay

Bruno

Liked: Cleanliness, staff & service
Sem lugar para deixar a mala. Ou banheiro na area comum. Quarto disponivel apos as 16.30h
Stayed 1 night in Jul 2025

4/10 Poor

Gilberto

Disliked: Cleanliness, amenities, property conditions & facilities
Orario check in solo dopo le 16.30. Lenzuola macchiate.. acqua del bagno che continua a scendere facendo rumore tutta la notte.. letti singoli staccati e scomodi..
Stayed 1 night in Jul 2025

6/10 Okay

Natalin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Entrada a partir de las 16 y 30, sin opción para dejar las maletas. No hubo cambio de toallas durante la estadía de 3 días, ni limpieza de habitación
Stayed 3 nights in May 2025