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Hotel Luena

3.0 star property
Hotel with a 24-hour front desk, near Rossio Square

Choose dates to view prices

Hotel Luena in central Lisbon offers free in-room WiFi and a snack bar/deli. Nearby is the historic Marquis of Pombal Square, and bike rentals make city exploration easy. Families love the babysitting services, and all guests benefit from luggage storage and exceptional staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi
The current price is P3,504
P4,260 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Minibar, in-room safe, desk, blackout drapes

Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panoramic Double Room

Minibar, in-room safe, desk, blackout drapes

Panoramic Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room

Minibar, in-room safe, desk, blackout drapes

Signature Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double Room

Minibar, in-room safe, desk, blackout drapes

Family Double Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Twin Room

Minibar, in-room safe, desk, blackout drapes

Family Twin Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the neighborhood

Map
Rua Pascoal de Melo, 9, Lisbon, 1000-230

What's nearby

  • Avenida Almirante Reis - 1 min walk - 0.1 km
  • Saldanha Square - 11 min walk - 1.0 km
  • Avenida da Liberdade - 18 min walk - 1.6 km
  • Marquis of Pombal Square - 20 min walk - 1.7 km
  • Rossio Square - 3 min drive - 2.3 km

Getting around

  • Roma-Areeiro Station - 2 min drive
  • Arroios Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 14 min drive

Restaurants

  • ‪Portugália - ‬1 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Restaurante Ideal lisboa - ‬4 min walk
  • ‪Birdie - ‬4 min walk
  • ‪Central do Chile - ‬3 min walk

About this property

Hotel Luena

Hotel near Marquis of Pombal Square
Close to Avenida da Liberdade, Hotel Luena provides amenities like a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and babysitting (surcharge)
  • Smoke-free premises, an elevator, and luggage storage
  • A TV in the lobby, tour/ticket assistance, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Luena boast perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Terrace/patio
Holiday Inn Lisbon by IHG
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,002 reviews
The price is P4,638
P6,487 total
includes taxes & fees
Dec 14 - Dec 15
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 10 per person
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Frequently asked questions

Is Hotel Luena pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Luena?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Luena on Nov 22, 2025 start from P 3,503.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Luena?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Luena?

Check-out is at noon.

Where is Hotel Luena located?

Located in Lisbon City Center, this hotel is within 1 mi (2 km) of Avenida Almirante Reis, Marquis of Pombal Square, and Avenida da Liberdade. Rossio Square and Campo Grande are also within 2 mi (3 km). Arroios Station is only a 4-minute walk and Anjos Station is 8 minutes.

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Hotel Luena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 542 reviews
Rating 8 - Good. 213 out of 542 reviews
Rating 6 - Okay. 50 out of 542 reviews
Rating 4 - Poor. 13 out of 542 reviews
Rating 2 - Terrible. 11 out of 542 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aloke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staffs, delicious breakfast!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ivy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent location GREAT staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have breakfast because our flight was very early. The staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Almeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel, pet friendly which was great, gave a bowl and blanket for the dog, cute touch. Only issue was elevator is small. Evening staff and morning staff were super friendly. Stayed one night
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was great. Will stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all the staff was excellent!
Stayed 1 night in Aug 2025

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice with 3 beds; however, I had to call front desk to connect air conditioning. Breakfast was expensive and limited. The elevator was tiny, only one person and small luggage fit on it.
Stayed 2 nights in Oct 2025

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, Damian, Ana and Jenny were very helpful and they deserved a mayor recognition. Thanks for all your help.
Stayed 2 nights in Sep 2025

8/10 Good

chelsea

Liked: Cleanliness, staff & service
The place was nice but you can smell the sour from the bathroom which is the only complaint I have about the hotel except for that the staff were helpful and polite
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Damian at the front desk who checked us in was superb as were any other staff we encountered. The hotel is updated, clean and an all around great place to stay. Obrigado, Hotel Luena!
Stayed 1 night in Jul 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Ana at the front desk made our stay extra special.
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect, clean and modern. Staff very nice especially Kayo (hope I spelt his name right). Would highly recommend this hotel for city travellers as the cost of uber to centre is approx €6
Stayed 7 nights in Jul 2025

10/10 Excellent

Kevonne

Liked: Cleanliness, amenities, property conditions & facilities
The place was easy to find, and in a very accessible location. The rooms, though small, were clean and very comfortable. The breakfast was excellent and the staff were so helpful and friendly. Would stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Cuong

Liked: Cleanliness, amenities, property conditions & facilities
Great boutique hotel with very friendly service. We appreciate the breakfast option as well. Would definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quadruple family room with kettle and large bathroom. Safe could be larger. Included breakfast buffet was great. Near metro.
Stayed 3 nights in Jul 2025

6/10 Okay

Ella

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice staff, breakfast was of decent quality. Room ventilation and cooling was abysmal, the room was also really small and cramped.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Will be back
Stayed 1 night in Jun 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great time. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable family suite for 4

Family of 4 - we stayed in a family suite that had 1 double bed and 2 single beds for one night. It was clean and comfortable. If you have. a car, be careful there is one side street where it may not be clear that after 7pm it is reserved for residents only. Check with the staff of the hotel when in doubt; we were glad we did and he was very nice and friendly! Lots of nice restaurants in the area, especially Nepalese restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Karmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and property is close to many amenities, public transportation and the airport. Had a situation where I had 2 different bookings and the staff, specifically Damián C., went above and beyond to get it sorted and ready for us. Damián even gave us tips of places we should visit and recommended us places to eat. He really provided outstanding service!! We looked forward to seeing him every evening after a long day just to chat about our day. I would stay at this hotel again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Colin

Liked: Amenities
Everything ready, friendly Staff clean great breakfast well quit room brilliant
Stayed 3 nights in Feb 2025

4/10 Poor

Belen

Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled like sewage. They try to mask the smell with scented air fresheners. Hallway smelled like bad perfume. One of the nights we didn’t have hot water so I had to take a cold shower. Tried to call the front desk since I was not dressed and the phone didn’t work.
Stayed 3 nights in Sep 2025