Kawana Hotels

"We had the Mt Fuji View superior twin room (middle floor = 6/F - 9/F). 26.5 m2. I requested a room on a higher floor and we got a room on 7/F. We were very happy. Once I got into the room, my first thought was "This is so luxurious!" It is indeed a luxury hotel. And there were two chairs in front of the ceiling-to-floor glass panel for us to enjoy the Fujisan view. It was amazing. We could see Fujisan at different times of the day under all different weather conditions!! Not to mention the fact that we saw the rare "ring clouds" in the last afternoon we were there! The room was even better than how it looked in the photos. Breakfast at Robata Grill L'EAU has all the usual items plus French toasts, the famous Mishima Croquettes, grilled salmon steaks, mackerel pieces and even whole horse mackerels! The view on 13/F was just as amazing! The hotel uses the Fujisan motif everywhere, from the room key card sleeve, the Do not disturb and Please make up room signs to the crockery in the rooms. And I think the quilt covers feature patterns of Mishima symbols. I saw them on the glass panels at the Mishima Tourist Information Centre and asked what they were. I thought that was a nice touch. Lastly, the hotel lobby has a miniature model of the hotel with the various trains tracks and trains including Doctor Yellow (retired 29/1/25). Just lovely! And hotel merchandise for sale. "

"Everything was perfect! Room and other amenities are clean and great services. And traditional ryokan dinner was fantastic!!!! That was a good lecture for my daughter studying culinary arts. The private bathtub is enough to take a good rest. I'll visit again."

"View, location, overall "

"Amazing room with private in room onsen, outdoor foot onsen and balcony with a view of Mt. Fuji and the Torii gate. "

"The hotel room is as large as an apartment which is 80 square meters and features three bedrooms, a living room, a kitchen, and a dining area. The ocean view looking from the bathtub and living room is stunning. The all-you-can-eat breakfast was excellent as well. We truly enjoyed our family vacation there."

"One of the best Japanese style hotel I ever stayed. Couldn’t find anything negative about the hotel or the room itself. A bit outside the main town but the shuttle service is quite regular. And if you don’t mind waking it only takes 15 minutes! I will definitely be coming back!"

"The hotel facilities are very traditional and well kept, our room was amazing from the awesome lake view to the nice tatami floors. The staff was very helpful and they provided support in both Japanese and English with ease. The kaiseki style dinner is a must, as it is an entire experience of delicious and elevated Japanese dishes with Western influences, we were left satisfied physically and mentally. Please remember that you need to book the kaiseki with the half-board additional option if your stay is short, in our case we only stayed one night and we had to add it. Even if you stay for one night you can enjoy the different onsen options they have available which is one of the key assets, just get in your yukatas relax and enjoy."

"Stayed here for my Aqours pilgrimage. Nice rooms, friendly staff, free bicycles, walking distance to Numazu station, bus stop is in front of the hotel, and the best part is the Aqours and Yoshiko shrine room."

"Excellent location!! Very close to Atami station and tourist streets;-) Very quiet at night! Highly recommended;-)"