Ito Hotels

"the hotel is very clean, the lake view is great, the buffet dinner offers a lot of selections"

"Authentic Japanese living room and bedroom, excellent Kaiseki dinner and Western & Japanese breakfast, private Onsen bath, excellent service…"

"Excellent location!! Very close to Atami station and tourist streets;-) Very quiet at night! Highly recommended;-)"

"Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited."

"Excellent service and an absolutely amazing property! Such a surreal experince, highly recommend! "

"Amenities. Good location for the view but not an easy walk up hill, especially with luggage. "

"Everything was excellent "

"Clean room, courteous and cheerful staff. "

"The onsen added so much to the experience. Shuttle bus was very welcome and efficient. "