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"Service "

"Carla at front desk was amazing !!!!"

"It was so clean and peaceful. The staff was so friendly. They made me feel at home. "

"Casa Kloster is within a unique palace. It has been restored with care and amazing details. The light green limestone which is on the doors, floors and some walls, plus the amazing decor makes this place beautiful and unique. Very clean and comfortable bedrooms. High quality is everywhere. Our only issue was that the hot tub in the pool area is not warm enough. We asked if they could heated more but the reception said that was the maximum, which feels like it's about 95 F. We also noticed some electrical concerns, like GFCI outlets very near water (bathroom sinks) and the hot tub, which if they are wired correctly should be no problem, but still, feels like a hazard. Also, the electric sub panel near the hot tub was unlocked, and 3 feet away. The pool and hot tub felt they also had a high chlorine content. The location was fantastic and the service also great. They helped us arrange a city tour which was great. However, their restaurant recommendations were very bad. Overall a great place to stay, safe, clean and beautiful. "

"Muy decided!!!"

"Great location, Just couple of minutes away from "EL callejon del beso" Great costumer service plus the breakfast was delicious. "

"Very clean"

"Amazing staff great location and already booked again for December. Thank you staff "

"This historic hotel was in a perfect location! The parking was very helpful to have."