"Here’s a cleaner and more polished version of your review while still keeping your honest opinion and personal tone:
I want to believe this hotel is still somewhat new and they haven’t fully gotten everything together as yet, so I’ll give them some grace.
First of all, check-in takes a very long time. Also, be mindful about the bedding situation. Even if you request a king bed on the website, you may only get whatever is available when you check in.
The hotel also doesn’t seem designed for rainy days, so keep that in mind if you’re booking during the rainy season.
As for the drinks, to really enjoy them you need to purchase the Privilege Package or higher. The regular all-inclusive package only includes house drinks, which honestly makes the experience feel limited.
The resort is also kind of boring during the daytime because the entertainment is not very well organized. Housekeeping still needs improvement as well.
However, there are a few things I really enjoyed. The coffee shop is nice, some of the food is great — especially the hibachi and several options in the buffet — and I loved the little ice cream bar.
There are a lot of trolley cars around the property, but I’m not sure what their purpose is because no one ever offers guests rides, even though I saw some guests using them. I’ve stayed at other hotels in Jamaica where the staff regularly offered trolley rides around the resort.
They just need more experienced personnel to truly give guests that authentic Jam"
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