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The Looking Glass Hotel

2.0 star property
Hotel in San Juan, near Casino del Mar at La Concha Resort

Choose dates to view prices

Photo gallery for The Looking Glass Hotel

Front of property
Terrace/patio
1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds
Reception
Reception
The Looking Glass Hotel provides a terrace and more. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 22 - Sep 23
Check availability for tonight Sep 22 - Sep 23

Tomorrow

Sep 23 - Sep 24
Check availability for tomorrow Sep 23 - Sep 24
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Queen Basic Room

Bathroom

Queen Basic Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Premium bedding
Memory foam bed
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Queen Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Premium bedding
Memory foam bed
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Traditional Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Mini-fridge
Smart TV
Separate bedroom
Egyptian cotton linens
Sofa bed - queen
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

King Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Memory foam bed
Egyptian cotton linens
Rainfall showerhead
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

First Floor Junior Suite (2 Twin XLs or 1 King)

Highlights

Air conditioning
Smart TV
Separate bedroom
Premium bedding
Memory foam bed
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for First Floor ADA Queen Standard

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

First Floor ADA Queen Standard

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Premium bedding
Memory foam bed
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

Living area

First Floor Deluxe Suite (2 Twin XLs or 1 King)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Mini-fridge
Smart TV
Separate bedroom
Egyptian cotton linens
Memory foam bed
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Queen Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Queen Standard Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Premium bedding
Memory foam bed
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Budget Queen

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

First Floor Budget Queen

Highlights

Air conditioning
Smart TV
Separate bedroom
Premium bedding
Memory foam bed
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Santurce, a neighborhood in San Juan, The Looking Glass Hotel is in the entertainment district. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium.
Visit our San Juan travel guideOpens in a new window
Map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909

What's nearby

  • Casino del Mar at La Concha Resort - 2 min drive - 2.3 km
  • Jose Miguel Agrelot Coliseum - 2 min drive - 2.4 km
  • Condado Beach - 4 min drive - 4.3 km
  • Puerto Rico Convention Center - 4 min drive - 3.4 km
  • Pan American Pier - 4 min drive - 4.0 km

Getting around

  • Sacred Heart Station - 14 min walk
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪☕Abracadabra Counter Cafe☕ - ‬1 min walk
  • ‪La Terraza de Bonanza - ‬4 min walk
  • ‪787 Coffee Co - ‬1 min walk
  • ‪Lote 23 - ‬4 min walk
  • ‪Taberna Selfie - ‬4 min walk

About this property

The Looking Glass Hotel

Hotel near Casino del Mar at La Concha Resort
The Looking Glass Hotel provides a terrace and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Looking Glass Hotel feature thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
More amenities include:
  • Egyptian cotton sheets and memory foam beds
  • Bathrooms with rainfall showers and tubs or showers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Digital channels, housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day); reservations required

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (30 inches high)
  • Height-adjustable showerhead
  • Roll-in shower (57 inches wide)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible registration desk (44 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan

Frequently asked questions

Is The Looking Glass Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at The Looking Glass Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at The Looking Glass Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is The Looking Glass Hotel located?

Located in Santurce, this hotel is within 1 mi (2 km) of San Jorge Children's Hospital and Jose Miguel Agrelot Coliseum. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km). Sacred Heart Station is 14 minutes by foot and Hato Rey Station is 23 minutes.

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The Looking Glass Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 172 out of 228 reviews
Rating 8 - Good. 39 out of 228 reviews
Rating 6 - Okay. 10 out of 228 reviews
Rating 4 - Poor. 5 out of 228 reviews
Rating 2 - Terrible. 2 out of 228 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nohely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a nice experience, staff was super nice! I love that everything was so close by. Literally a coffee shop 2 minutes away WALKING!! Very nice hotel and very clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lucesita

Liked: Cleanliness, staff & service, property conditions & facilities
Love the minimalist deco, how clean are the room, bathroom. Very easy to checkin and checkout and the best is that has parking near the building! Great communication and fast response.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and can walk to quite a few places. Front desk was helpful with recommendations on food. Was able to walk to La Placita as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Amenities
Super cute. Rooms are small but don’t feel like it. The staff is awesome!!! They had great suggestions for places to eat. Very very clean hotel. I would stay there again for sure!
Stayed 1 night in Aug 2025

10/10 Excellent

Anceshy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great quick check in
Stayed 2 nights in Jun 2025

10/10 Excellent

Marilyn

Liked: Amenities
Our stay at The Looking Glass was cozy and convenient. It was so convenient for our stay after the Bad Bunny concert. The distance to the Choli was reachable with a 4 minute Uber drive and a straight shot from the train that left us right in the front of the coliseum. The bedding was really comfy too.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Immaculately clean. Xavier at front desk was friendly and helpful. A must stay is you're visiting PR.
Stayed 1 night in Aug 2025

10/10 Excellent

Nacheizka

Liked: Cleanliness, amenities, property conditions & facilities
Excelente alojamiento, el área es tranquila y el hotel muy bonito, como aparece en las fotos.
Stayed 1 night in May 2025

10/10 Excellent

John

It was very clean had great aroma when u enter .Definitely would stay there again
Stayed 1 night in Jun 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, property conditions & facilities
Clean, excellent bed, nice staff and very convenient location. Close to coffe shops and restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel, short walk to several good restaurant. Great staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice boutique hotel. I would stay there again. The location was very convenient to everything. The rooms are modern, the bed is comfortable. It would be nice to have hooks in the room to hang wet towel and clothes. The patio on the 4th floor was a nice touch. There are several good restaurant's and bars within walking distance. It is convenience for Uber pickup & drop off.
Stayed 4 nights in Aug 2025

10/10 Excellent

Linoshka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so clean and looked so pretty inside !! Straight to the point !! It had all you needed ! We loved that we could change the temp to our liking ! Will definitely be staying here again
Stayed 2 nights in Aug 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atencion de empleados muy bueno el servicio👍

Lugar tranquilo y limpio muy bueno
Stayed 1 night in May 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at The Looking Glass Hotel in Santurce and had such a great experience! The place itself is beautiful, clean, and super comfortable exactly what I was hoping for. The staff was friendly and made me feel welcome right away. The only thing worth noting is that the surrounding area didn’t feel the safest at first glance, but honestly it wasn’t too bad once I settled in. Inside the hotel, though, everything was perfect and I always felt secure. Overall, I’d definitely recommend The Looking Glass Hotel to anyone visiting Santurce it’s a hidden gem!
Stayed 1 night in Aug 2025

10/10 Excellent

Sterling

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was just amazing very nice, very helpful, informative, and always available arrived at 2am and still could get ahold of them to change my entrance code to get in and throughout the trip they where giving me info and recommendations so helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Glorimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. The room was very cleaned. The staff is very communicative. It has several places to eat nearby.
Stayed 1 night in May 2025

10/10 Excellent

Hernan Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Friendly staff, clean and comfortable. Will visit again I’m sure!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Very clean. Amazing and helpful staff. Would definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Loved the cozy space being in the area it’s in. Exactly what we were looking for just for one night.
Stayed 1 night in Jun 2025

8/10 Good

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Convenient location and friendly staff. Always appreciate how understanding they have been when something has come up and they are always willing to help.
Stayed 1 night in May 2025

8/10 Good

Keyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in outstanding conditions. Clean decoration is amazing. Room space is acceptable. Neighborhood is not the best but hotel is safe. Good location near to everything in metro area. The only complaint i have is noise level. I was 1st floor right in front of entrance i can hear all the talks from ppl coming late. They know and they even give you earplugs. If i stay needs to be 2nd floor and up.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The room was very nice and clean and the front desk staff was very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic long weekend stay

Wonderful accommodations - one of the best hotel beds ever! Great location with easy access to the variety of locations we were visiting.
Stayed 4 nights in Feb 2025