Hotels near Grand Army Plaza

"sound insulation is bad"

"I booked the King suite. Room was nice only down side was the bathroom only had a walk in shower no bath/tub so this caused entire bathroom to flood each time you showered, also water poured out of tiles from side of walls in the bathroom while showering. Another downside, the hotel offered a high roof top bar that advertised open 24/7. I stayed from 7th-10th and bar was not open not one day of my stay and hotel stated they were a separate entity and not sure why they wasnt open. Hotel staff not friendly or helpful when comes to asking for local attractions or help getting around. "

"We liked the property location and the staff was outstanding!"

"The front desk workers and the service workers are very nice. The valet service is terrible, called at 7am for an 8am car pickup, but the car wasn't delivered until 840am! Self-parking is 1000% worth it. "

"Amazing stay "

"Can’t complaint for the price bed was really hard and pictures on website deceiving room was very old wall paper coming off the walls room was very out dated"

"Decent enough ‘trendy’ hotel, pool is dumb (“no swimming”?!), w the entire place seemingly catering to younger people w bad taste. The rooftop is loud and obnoxious, but if that’s your thing, have at it. Location is great, staff just ok on average, style over substance though, ultimately :/"

"The room was clean and just the right size. I worked out in the gym and it was great! The location was safe and very easy to find. The staff was kind and the check-in process was super fast!"

"This was the worst “hotel” i have ever stayed at. Us 3 girls booked a trip to NY for the first time, we arrived at 10pm to find the property is in an unsafe area so that was red flag #1. We checked in and our room was in a basement, red flag #2! we get down into the basement and the room door was open and propped open with a shampoo bottle with no cleaning lady in sight red flag #3. We slept there because it was late but it was disgusting and we couldn’t even shower because the water never got hot, red flag #4! we checked out the very next day & they refused to give us our money back. the staff gave us the run around & kept saying the manager was unavailable. i don’t even know how this property is up and running. they also have a sign displayed in front that you can book rooms by the hour, red flag #5. i cannot say 1 good thing about this place. "