Farnham Common Hotels

"Great location for our extended layover. "

"Convenient "

"I was pleasantly surprised by the quality of my room, the condition of the building, and the walkability of the neighborhood. The Drey provides excellent value, and the staff was very accommodating."

"Safe drop off in car park, easy check-in (didn’t use automated booth as was staff member was on too). Bar and restaurant in foyer. Room good size. Didn’t hear any noise from any other room. Bathroom modern and clean. Ideal location for Terminal 4 flight as walkway direct from level 2. Very happy with price. "

"Yes Breakfast and airport shuttle were excelent "

"Staff at reception—including the manager—were rude and completely unprofessional. When we arrived to check in, we were told our room was no longer available due to a “leak,” which was clearly untrue. We overheard staff discussing “Expedia” before disappearing to the back and suddenly claiming there was no room for us. They tried to send us to another hotel for the night and told us to come back the next day. After arguing, we forced the manager to personally take us there to ensure we actually had a room. Shockingly, he then tried to make us pay them for staying at a different hotel. When we refused, he became hostile, blamed us for the situation, and acted offended that we wanted to cancel—despite them not even having a room for us. Earlier that day, we had also been denied proper luggage storage. We were told their storage room was only for guests who had checked out, which makes no sense, and were instead offered some random unsecured room. This was a complete failure of service, handled with dishonesty and aggression from start to finish. "

"What to say - on the plus side the staff were so professional, kind and helpful. The hotel was kind enough to store our large bags for 2 weeks while we were traveling - very courteous. The beds were clean and comfortable and the bathroom and its amenities were clean. The negatives - the hotel is very dated with threadbare, stained carpets and a very unpleasant odor in the lobby, hallways. Uber to and from the airport were expensive. I would not stay again and choose a more modern property attached to the terminal. This hotel was too dated and inconvenient for the cost savings. "

"Be very careful at this location when using the WiFi. Someone got my information and log on my bank account and changed the phone number and address. I was lucky that the bank froze the account."

"Very spacious room that felt cozy and comfortable for our London visit. Tube station conveniently located across the street."