Effingham Hotels

"Clean property. Very congested."

"Convenient location for catching a flight, especially being connected to Heathrow Terminal 2/3. That part was definitely a plus. However, our dining experience at the hotel restaurant was disappointing. We asked the front desk about nearby lunch options and were told most places were after security, so we ended up eating at the hotel restaurant on the first floor. Prices were quite high, which would have been okay if the service matched. Unfortunately, our food took forever while tables that arrived after us were already being served. Our waiter never checked on the order status, and after waiting about 40 minutes, we finally asked—only to find out the kitchen had accidentally lost our ticket. The server told us the food would be out in “3 minutes,” but it still took around 15 more. What frustrated us most wasn’t even the mistake—it happens—but the lack of honesty and communication. Had we known earlier, we could have left and avoided stress since we had tickets booked for Windsor Castle. Great for airport convenience, but restaurant service really needs improvement."

"I love this hotel! So convenient when traveling. The only downside is there are no toiletries for women. Definitely designed by a man for a man. "

"Everything was excellent If I had to be hyper critical the room was very warm and the air conditioning didn’t help a lot"

"I was near a fire door, that was opening and closing during the night that was very loud. Like metal scraping against metal. Also during the night there was an awful howling/squealing sound coming from the bathroom. Was the shower piping. Had to close bathroom door to muffle, went on for about 20 minutes."

"Better dining options as current offer is very limited"

"Thought breakfast could have been better, no fried eggs had to ask, no pancakes, had to ask. Staff were quite rude, when I asked for cutlery she snapped back that I could get my own! Restaurant menu showed a lovely looking soag bol, when I asked, was told it was only a kids meal and they would not allow me to order it. Was told I could get it in room service! That's what I ended up doing but if they can do it on room service, I can't see why they good not do it in the restaurant. Some staff were quite rude , however reception staff were really friendly and helpful. Breakfast was not worth the cost. Don't think I would stay here again."

"Excellent for one night after getting out of airport late but make sure you eat bc food is done by 9 pm"

"Clean room, good breakfast"