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"Clean rooms. Friendly staff. Quick check-in process. Great location. Good concierge baggage service. Able to speak fluent English. "

"Quick check in process.Spacious room.Quiet room despite next to the airport"

"The rooms are unbelievably small. Thankfully it was just a one night stay but a warning to everyone thinking of booking a longer stay. We could hardly even open our suitcase - there was nowhere to put them! The shower didn’t drain in one of our rooms, and we smelled sewage at night around 9pm. "

"Room was clean, no frills. Staff were generally helpful. Air conditioning was ok. Shop is crowded, food in hotel is expensive. "

" Just ok"

"nice "

"This 5-star hotel is little outdated. We stayed here for a week. The staffs are first class on greeting and helping you. The rooftop pool was excellent. The jacuzzi was good. The steam room was powerful. The rooftop shower room was great. Our room was on the petite size. It is bright during the daytime and dark during the nighttime, no overhead lights. No separate bathtub and shower. The hot and cold water handles are separate control. No rainshower, just one hose shower head. All the towels are nice, new and thick. The toilet seat is not soft close. The shampoo and body gel is a combined cleaner. The rooftop shower room has separate hair shampoo and body wash. The bed was comfortable. No wall usb charger, the desk usb charger provided were very slow - need more than 6 hours to fully charge a phone. One will need to bring universal plugs to charge your multiple devices. There are limited seatings at lobby and ground floor, just two small cushion seats, maximum good for 8 persons. No restrooms at the lobby nor ground floor. You will have to hold until getting to your room or to the shower rooms. The hotel is connected to Langham Place and MTR. The mall is small and dark for our taste, no big dimsum restaurants. We will return to our regular hotel next time. "

"Loved it here. Busy at breakfast but not hotel at fault!"

"I stay here a lot and it’s alway very nice. There was some works being done from 9.00pm-11.30pm one night which was not great if you wanted to sleep but otherwise great."