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Convenient location with a great gym and spa facilities (sauna, jacuzzi, cold bath). Only complaint is that for a five star hotel, some facilities are a bit tired. For example, the steam room had a musty smell. Also the complimentary shuttle is a great idea but confusing in how it’s implemented.

Front desk staffs could be a little friendly and helpful.

Nice room, nice location, nice staff, very convenient

The location was so strategic to many of the “must visit” in Taipei. Actually walking distance from about 10 minutes to 25 minutes away. The buffet at the hotels restaurant is very good. Our room was always cleaned very well and toiletries and towels replaced daily. King of Concierge was very responsive ...

A truly grand hotel in a mountain setting with marvellous views. Close to subway stations, with free and frequent shuttle service to the stations if you don't feel like walking. Excellent food from room service and in the hotel's many restaurants. Charming rooms with comfortable beds. Friendly and ...

Great location and rapid access to 2 main subway lines. There is also plenty of restaurants and stores nearby to sample while in the area

Hotel is extremely convenient. Only a 5 to 10 minute shuttle drive from Airport. Staff was extremely accommodating. My only complaint is the hotel bed. It was extremely hard. I felt like I was sleeping on the floor.

Very convenient for a day transit in Taipei........

The property is within 5 minutes walk from Taipei Main Train Station, which is a transportation hub for rail and buses to just about every city in Taiwan. There are plenty of shops and restaurant near the hotel. Staff at registration desk are helping, friendly and efficient. The twin room we stay ...

No place to hang clothes in the room and in the washroom. Some hooks can be installed on the walls.

Each time I stay in Taipei I stay here. Just a clean hotel at a great value.

This was my second time we stayed at the hotel. We knew better about the hotel and the room was on the seventh floor. It was was much better to see the scenery from the window.