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"This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience. If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying."

"An absolutely magnificent property. The food was excellent, and the service was outstanding. Highly recommended."

"Room was comfortable, clean and quiet. Overall a great option when staying in Chetumal."

"Lovely location, excellent staff and facilities. We really enjoyed our stay!"

"The design and style of the hotel is unique and subtle. The accommodation is better than expected with a great bed and perfect privacy. The food is truly amazing. I’d rate as a very strong 10/10. "

"Perfect place perfect spot In Bacalar "

"Location was perfect - walking distance to everything (bus station, lagoon, centro) Place was spotless Claudia was always available on WhatsApp for any questions we had and even helped us get a transfer to Guatemala Thank you so much we were really happy with our time here "

"Fantastic retreat in the jungle with magical sunset at the private jetty at the Laguna. "

"Great views, friendly staff. "

"Nice, cute small rooms with very comfortable beds"

"There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating. "

"Staff, hotel, and food is great. My only recommendation is to have a bar that closes later."

"Beautiful time "

"My second visit. A great place to stay."