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Aquastar Hotel & Apartments

3.5 star property
Guests can sip cocktails by the pool while gazing at ocean views, creating a perfect moment of relaxation at this welcoming retreat

Choose dates to view prices

At Aquastar Hotel & Apartments, the ocean view sets the scene for true relaxation. Travelers enjoy refreshing drinks at the poolside bar, dine at the on-site restaurant, or simply lounge by one of two outdoor pools. Former guests consistently praise the attentive, helpful staff.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
The current price is P3,583
P4,107 total
includes taxes & fees
Apr 21 - Apr 22

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room Executive

Premium bedding, in-room safe, desk, free WiFi

Room Executive

  • 25 sq m
  • Sleeps 3

View all photos for Room Superior with View

Premium bedding, in-room safe, desk, free WiFi

Room Superior with View

  • 20 sq m
  • Sleeps 2

View all photos for 2-Bedroom Apartment Superior

Premium bedding, in-room safe, desk, free WiFi

2-Bedroom Apartment Superior

  • 35 sq m
  • Sleeps 6

View all photos for Premium Room, 1 Bedroom, Bathtub, Oceanfront

Jetted tub

Premium Room, 1 Bedroom, Bathtub, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Quadruple Room, 2 Double Beds

Premium bedding, in-room safe, desk, free WiFi

Superior Quadruple Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Apartment, 2 Bedrooms

Premium bedding, in-room safe, desk, free WiFi

Premium Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed, Partial Sea View

View from room

Superior Room, 1 King Bed, Partial Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, free WiFi

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, No Windows

Premium bedding, in-room safe, desk, free WiFi

Standard Room, 1 King Bed, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room, Private Pool, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Exclusive Room, Private Pool, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior with Partial Sea View

Premium bedding, in-room safe, desk, free WiFi

Suite Junior with Partial Sea View

  • 35 sq m
  • Sleeps 2

View all photos for Suite with Ocean View

Premium bedding, in-room safe, desk, free WiFi

Suite with Ocean View

  • 35 sq m
  • Sleeps 3

View all photos for Premium Apartment, 2 Bedrooms, Sea View

Premium bedding, in-room safe, desk, free WiFi

Premium Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room Standard

Premium bedding, in-room safe, desk, free WiFi

Room Standard

  • 25 sq m
  • Sleeps 2
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About the neighborhood

Located in Mahahual, Aquastar Hotel & Apartments is on the beach. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. Take an opportunity to explore the area for water adventures such as snorkeling. Visit our Mahahual travel guide
Map
Carretera Mahahual, Xcalak Km 0.5, Mahahual, QROO, 77728

What's nearby

  • Mahahual Beach
    Mahahual Beach
    1 min walk - 0.1 km
  • Mahahual Lighthouse
    6 min walk - 0.6 km
  • Dolphin Discovery
    4 min drive - 2.2 km
  • Maya Water Park
    5 min drive - 2.5 km
  • Maya Chan Beach
    14 min drive - 8.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    131 min drive

Restaurants

  • The Krazy Lobster
    6 min walk
  • La Tartaleta
    16 min walk
  • Tequila Beach Club
    1 min walk
  • Yaya Beach Club
    10 min walk
  • Los Arrecifes
    7 min walk

About this property

Aquastar Hotel & Apartments

Hotel near Costa Maya Port
Take advantage of a terrace, a bar, and a restaurant at Aquastar Hotel & Apartments. Adventurous travelers may like the ecotours, fishing, and cycling at this hotel. Stay connected with free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools along with sun loungers
  • Continental breakfast (surcharge), bike rentals, and concierge services
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
  • A front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Aquastar Hotel & Apartments boast thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

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8.4 out of 10, Very Good, 717 reviews
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P3,147 total
includes taxes & fees
Apr 9 - Apr 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 210 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Fishing

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Mediterranean architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 210 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Aqua Star Hotel Apartments Mahahual
Aqua Star Hotel Apartments
Aqua Star Mahahual
Aqua Star Hotel Apartments
Aquastar & Apartments Mahahual
Aquastar Hotel & Apartments Hotel
Aquastar Hotel & Apartments Mahahual
Aquastar Hotel & Apartments Hotel Mahahual

Frequently asked questions

Does Aquastar Hotel & Apartments have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Aquastar Hotel & Apartments?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Aquastar Hotel & Apartments on Apr 21, 2026 start from P3,583, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aquastar Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aquastar Hotel & Apartments?

Check-in begins at 3 PM.

What time is check-out at Aquastar Hotel & Apartments?

Check-out is at noon.

Where is Aquastar Hotel & Apartments located?

Nestled on the beach, this Mahahual hotel is within 1 mi (2 km) of Mahahual Beach and Costa Maya Port. Mahahual Lighthouse and Maya Water Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aquastar Hotel & Apartments Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 242 out of 578 reviews
Rating 8 - Good. 175 out of 578 reviews
Rating 6 - Okay. 76 out of 578 reviews
Rating 4 - Poor. 44 out of 578 reviews
Rating 2 - Terrible. 41 out of 578 reviews

Reviews

Verified

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en muy malas condiciones, descuidado, sucio, la ropa de cama y toallas percudidas y manchadas, olían a insecticida.
La caja fuerte funcionaba bien pero ...
No estaba fija ni a la pared ni al closet.
Osea que cualquiera se la puede llevar con todo y las pertenencias
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Juan Danie

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista a la playa es perfecta, lo único malo esq había mucho sargazo y olía muy mal, la limpieza y amenidades 10 de 10, sólo se me hizo que para el precio si debería incluir de minimo desayuno continental. Si tiene su propio restaurante y un muelle donde puedes pasar la tarde viendo la puesta del Sol, el aire acondicionado muy bien, pero otro cosas mala es que no tiene un refrigerador . La alberca privada es pequeña pero para 2 personas si está bien. Tiene una pequeña terraza agradable
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Karla Munguia

Liked: Cleanliness
Bien
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquastar is a hidden gem at the edge of Mexico. Outstanding service, beautiful rooms, and a great restaurant.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was clean and well-maintained, and the staff were helpful. This hotel has the potential to be terrific, but there were two large problems. First, the Beach Club attached to the hotel plays loud and annoying music day and night. They seem to turn it up louder in the middle of the day in an attempt to attract tourists from the cruise ships. It’s impossible to find a location either by the pool or in the building that is reasonably quiet. Next, there is some kind of issue with the plumbing that creates a lot of noise during the night. I was awakened both nights.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Fatima

Liked: Cleanliness, property conditions & facilities
El hotel está bonito y la habitación también pero no tiene refrigerador y la salida y entrada a la alberca privada es por el baño, el cual solo tiene una toallita para escurrir el agua, deberían ponerle un tapete negro antiderrapante ya que al bañarse sales escurriendo y se hace un charco en las escaleras lo cual es peligroso, necesitan ponerle una coladera ahí para que el agua escurra y no se quede un charco gigante ahí, necesita cintas de seguridad los escalones de ese baño por lo mismo, en general la cama muy rica y el personal muy amable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mark Miller, Sheila

Liked: Cleanliness, amenities, property conditions & facilities
The outside area and pool of the Aquastar hotel was beautiful. We especially enjoyed the waterfront seats and hammocks. We found the rooms to be very plain and noisy. We could hear every sound from our neighbors across the hall. We also ended up with a double instead of the Queen room that we booked. That aside, we did enjoy our stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

NANCY

Liked: Cleanliness, amenities, property conditions & facilities
La habitacion es hermosa y cuenta con todos los servicios, muy limpia y el personal es muy amable, sin duda regresaré.
Hermosa vista
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lucerito

Liked: Cleanliness, amenities, property conditions & facilities
Son muy amables las personas del hotel, muy amables, atentos y nuestra habitación excelente!! Puedes descansar perfectamente ya que siempre el hotel está en silencio y su alberca limpia y accesible. Sin duda mi familia y yo regresaremos
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant/bar staff has been great, everyone is friendly, room is clean and simple, location is very convenient.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Georgia

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean. The hotel is not the same as before. Dirty pots, dinghy towels. Just horrible.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Adrian del Castillo

Liked: Amenities
La habitacion que nos dieron al principio estaba llena de humedad no se podia ni respirar y muy obscura estaba en planta baja, para cambio de habitacion tvimo que pagar un upgrade el cual tuvo costo
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Katia

Liked: Cleanliness, property conditions & facilities
amazing staff
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, amenities
No había nadie en recepción tuve que esperar una hora para que me atendieran. No había agua caliente en la habitación y había cucarachas en el baño. Por ese precio no vale la pena el hotel
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Rafael

De VIP no tiene nada y tampoco es un hotel de la categoría que se vende; no respetan la categoría, el hotel en general
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, property conditions & facilities
Buen lugar en área agradable para disfrutar del mar.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
La habitación fue cómoda y el personal muy amable, excelente hospedaje.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bonito en general, la vista desde la alberca de la terraza 😍 o por la noche al pie de la playa, bar o restaurante Muy buen hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Karina

Liked: Cleanliness, property conditions & facilities
El departamento está bien Aire acondicionado perfecto y las habitaciones Lo malo q el restaurante están elevados los precios El sargazo estaba a tope olía feo en el área de alberca Se fue la luz muchas veces y estaba muy muy obscuro
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel to stay in Mahahual, we rented a two room with the kitchen and we really enjoyed.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo malo es q habia mucho sargazo ahi acumulando y huele mal
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, room comfort
Estuvo cómodo
Stayed 1 night in Oct 2025