Santa Elena Hotels

"They accepted our dog. "

"La cabaña esta super bonita, tiene todo cama comoda, agua caliente, privacidad , pantalla de tv, agua de cortesía, el desayuno delicioso, la atención de Gustavo 10/10, excelente alojamiento dormimos super a gusto!! Volveremos sin duda!!"

"Nice room with A/C and hammocks on the porch to see the sunset. Recommend it for a night stop. "

"La categoría que reservé no existe en el inventario de la propiedad, según lo que me dijeron por teléfono. Cuando llegamos, solo estaba el guardia y nunca han tenido una villa familiar. No sé si fue culpa del hotel o de la plataforma, pero no pude quedarme. Tuve que buscar otro hotel y, según ellos, ya no trabajan con Expedia, así que no entiendo por qué siguen en la plataforma. Reporté la situación por chat virtual y todavía no tengo respuesta."

"Incredible property with lovely view of the bay, crazy good service and staff. Not a thing I would change and amenities that of a place three times the price."

"Quiet family owned hotel"

"great room experience."

"From the moment we checked in, we felt welcome and in a relaxing space. The owners of this boutique hotel have put much effort into making it a special place that exudes calm and kindness. The staff is friendly and helpful. The rooms are comfortable and quiet at night (the walls are thick, so one doesn't hear the neighbors). The interor garden with a pool is a lovely refuge. The hotel is close to many good restaurants and just a short walk to the lovely water of the lagoon. We highly recommend...

"Excelente hotel "

"Great staff and secure parking."

"Overall great hotel for the price."

"my husband and I enjoyed our visit, had a small incident but the mater was fixed quickly appreciated that. "

"They contacted us that they were running a special during our stay and assisted us in canceling our previous reservation and getting the special price....how wonderful and unexpected. The place is lovely, people are wonderful, convenient to great places to eat....couldn't ask for more."

"Spotless and amazing staff"

"Room was spotless and staff was very helpful and friendly. "

"Amazing views of the lake Beautiful lake room "

"Convenient location close to the Museum of Mayan Culture. "

"Very affordable "

"Clean room, good location, friendly staff"

"Wonderful stuff !!"