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Hotel Luna de Plata

3.0 star property
Beachside fun near Mahahual Lighthouse

Choose dates to view prices

Hotel Luna de Plata offers a peaceful escape steps from Mahahual Beach. Book spa treatments with aromatherapy, grab drinks at the bar, or enjoy meals at the on-site restaurant. Amenities include in-room WiFi, laundry facilities, and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, individually decorated, individually furnished, desk

Superior Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

In-room safe, individually decorated, individually furnished, desk

Family Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Junior Room, Sea View

Terrace/patio

Junior Room, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

Bathroom

Honeymoon Room

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

In-room dining

Master Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Eco-friendly toiletries
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
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About the neighborhood

Map
Avenida Mahaual Manzana 25 Lote 2, Mahahual, QROO, 77976

What's nearby

  • Mahahual Beach - 6 min walk - 0.6 km
  • Mahahual Lighthouse - 4 min drive - 2.8 km
  • Dolphin Discovery - 7 min drive - 4.6 km
  • Maya Water Park - 8 min drive - 5.0 km
  • Maya Chan Beach - 12 min drive - 6.0 km

Restaurants

  • ‪The Krazy Lobster - ‬15 min walk
  • ‪Maramao - ‬10 min walk
  • ‪Big Mamá - ‬13 min walk
  • ‪Malecon 21 - ‬7 min walk
  • ‪40 Cañones - ‬9 min walk

About this property

Hotel Luna de Plata

Hotel near Mahahual Beach
Located close to Mahahual Lighthouse and Costa Maya Port, Hotel Luna de Plata provides a free daily manager's reception, designer stores on site, and a coffee shop/cafe. Treat yourself to spa services, such as a massage, a manicure/pedicure, or a facial. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, concierge services, and a gift shop
  • Multilingual staff, wedding services, and smoke-free premises
Room features
All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Eco-friendly toiletries and showers
  • 40-inch LED TVs with cable channels
  • Wardrobes/closets, recycling, and fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Designer stores

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden
  • On the beach

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Luna de Plata Hotel
Hotel Luna de Plata Mahahual
Hotel Luna de Plata Hotel Mahahual

Frequently asked questions

Is Hotel Luna de Plata pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Luna de Plata?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Luna de Plata?

Check-out is at noon.

Where is Hotel Luna de Plata located?

Nestled on the beach, this Mahahual hotel is within 3 mi (5 km) of Mahahual Beach, Mahahual Lighthouse, and Costa Maya Port. Maya Chan Beach is 2.3 mi (3.8 km) away.

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Hotel Luna de Plata Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 39 out of 76 reviews
Rating 8 - Good. 20 out of 76 reviews
Rating 6 - Okay. 8 out of 76 reviews
Rating 4 - Poor. 7 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel across the street from the beach. A bit of a walk to the center of town but not too far.
Stayed 4 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just south of the main areas of Mahahual which makes it quieter than being in town when cruise ships are in port. The host was very friendly, beds were very comfortable, shower was hot, potable water provided on site. We would stay here again if we are in Mahahual again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner Dario was super helpful and cordial. Place and location were perfect.
Stayed 3 nights in Dec 2024

8/10 Good

HansPeter

Liked: Cleanliness, staff & service, property conditions & facilities
Thé italien restaurant in thé hôtel is very good
Stayed 2 nights in Nov 2023

8/10 Good

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfeast is very poor. Only sliced bread and butter. We suggest some jam and peanut butter. the coffee is terrible. We have to go out for a good coffee. The Room was perfect and the private beach was a must.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service. Delicious restaurant on property. Beautiful property! Nice location away from hustle and bustle. Be prepared for some aggressive mosquitos.
Stayed 2 nights in Nov 2023

6/10 Okay

Kellie

.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was friendly! From the clerk to the manager and servers.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Never been before at Mahahual, it is far away distant driving but worth it, its a pleasant, quite, relaxing and peaceful place. Morning sun raisin is amazing. At hotel, staff are very concentrate in their tasks, it is administrated by local and italians that gave you a mix of well cultural work to provide a very organized place, you can stay calm and have nice walks along beach. Food its amazing (italian-mexican caribbean), rooms very comfortable, instalations all what you need n staff very friendly, I have a great welcome at my arriving, I will come back soon!!
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp. Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice.
Stayed 2 nights in Dec 2022

8/10 Good

MA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 7 nights at Hotel Luna de Plata but stayed 6 due to transportation changes. Sadly, the property feels abandoned. The lobby furniture is worn out, paint is peeling from the walls, and the front area is broken, unshaded, and even gets wet when it rains. The restaurant has been closed for over a year (something Expedia has not updated), so there is no food service and not even drinking water for guests—we had to buy our own. At check-in, instead of a warm welcome, we were given a lecture about hotel rules, which left a poor first impression. During our stay, only three people were working with guests, including an excellent housekeeper who did her best, but overall the staff felt insufficient for the size of the property. On the positive side, the room was spacious, with a nice balcony and view. The quiet location at the far end of the Mahahual strip was convenient for relaxation, away from vendors and crowds. We adapted by buying a cooler for drinks, and nearby Bar Luna (great seafood) plus a corner store were very helpful. Still, the first impression was disappointing compared to the online photos (clearly from the hotel’s better days), and the nightly rate was overpriced for the condition of the property. Considering everything, both the hotel and Expedia should compensate guests for misleading information.
Stayed 7 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and Comfortable

Very nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating.
Stayed 3 nights in Nov 2023

4/10 Poor

celia

Disliked: Cleanliness, staff & service, amenities
We found a huge cockroach in one of the bedroom, the outside bulb was not working, the second day the bulb inside was not working eather, the area beach was very careless
Stayed 3 nights in Jul 2024

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luna de Plata is the last hotel on the Malecon (the walkway by the sea in Mahuhalal), and. that is what makes it special. It is the last stronghold on the Maya Coast to withstand tourist invasion. II is low-key as if sucmbing to the sea breezes and the quiet. Both the hotel and the area feel like the world of yesterday. Low-key, personal, and not slick. You can walk to the town's center to enjoy the various restaurants, but you always retreat to this peaceful oasis, leaving the cruise ships that frequent the town in the distance. Dario, the Italian-born owner, and his staff are very sweet , dedicated individuals who are attentive and available but not sleek and overbearing as in most of the resort hotels. Do not miss the bar and restaurant of the neighboring Luna Beach Club only few steps away where you can nurse a margarita or mojito at sunset on the beach, all the way to moonrise, taking in the peacefulness of this part of Mahahuhal. But hurry up before the Cruise ships wil devour this last piece of havean
Stayed 10 nights in Jan 2025

4/10 Poor

Marc

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was not impressed they charged extra if you are 2 in the room especially when nothing was included with the room. It had a queen bed so 1 or 2 people makes no difference at all for them. Then i used the beach chairs at night to be told they wanted the seat covers since they were closing. Asked if I could return my cover once I was done but instead got declined. In the end they left me have the cover. Then service to beach not existent. All in all customer service is extremely bad. As for room it was great plus hotel is also a gem. If you plan to just sleep without expecting service it's the perfect place but as soon as you require any service. It become an uphill battle. This is why 2 stars is at max.
Stayed 2 nights in Nov 2023

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Todo en orden
Stayed 1 night in Nov 2025

4/10 Poor

Judith

Disliked: Cleanliness, amenities
El precio pagado no se justifica con la calidad recibida. Habitacion bonita. Empolvada y con arañitas muertas. La estancia estuvo llena de inconvenientes: * Lejos del andador: Ubicación muy desfavorable. * Falta de mantenimiento: Instalaciones descuidadas, ambiente desolado y empolvado. * Playa abandonada: Cero servicios disponibles. * Servicios fallidos: Restaurante con mal servicio, iban a llamar personal de otro hotel. La TV no funcionaba. * Molestias: Caminos oscuros a las escaleras y ruido excesivo de una retroexcavadora. En resumen: Una gran decepción por el costo. Lo Positivo: La chica y el joven de recepción muy amables.
Stayed 1 night in Nov 2025

2/10 Terrible

Filomena

Disliked: Cleanliness, staff & service
Pésimo lugar para hospedarte huele horrible la playa nunca se hospeden en este lugar
Stayed 2 nights in Oct 2025

8/10 Good

Kryzia Sue Chico

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad esta muy limpia, estancia agradable . La habitación fue genial para mi estancia. Lo unico malo es el sargazo en su lugar de playa y obviamente se tenía que buscar otro lado para poder ingresar al mar
Stayed 3 nights in Sep 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 1 night in Jun 2025

10/10 Excellent

Victor Manuel Bárcenas

Liked: Cleanliness, staff & service, property conditions & facilities
Mejor temporada de Diciembre a Abril. No hay zargazo
Stayed 5 nights in Aug 2025

6/10 Okay

Gladyolas

Disliked: Cleanliness, staff & service, property conditions & facilities
mantenimiento a las bancas que se encuentran fuera de la habitación, los nacionales también merecemos habitaciones dignas.
Stayed 1 night in Aug 2025

8/10 Good

José Luis

No hay opciones de alimentos y la cama relativamente cómoda pero habían hormigas
Stayed 4 nights in Aug 2025

8/10 Good

Rosa María

Liked: Cleanliness, amenities
El hotel es muy lindo y se está restaurando gradualmente, por lo que no hay restaurante/bar. El inconveniente es que es que la WiFi no llegaba a mi habitación . Las toallas no las cambiaron pese a que sí se solicitó su cambio y el último día, no arreglaron la cama, pues quitaron la sabana que cubría colchón.
Stayed 3 nights in Jul 2025

6/10 Okay

frédéric

Disliked: Staff & service, property conditions & facilities

Déçus

Nous avions choisi cet hôtel pour sa proximité avec la plage et les bons avis mis sur hôtel.com. Nous avons été très déçus. La plage en face de l'hôtel n'est pas propre, ainsi que les alentours de l'hôtel. Il y a des Sargasses, et les transats ne sont pas en bon état. La chambre que nous avions était petite, humide (rien ne séchait dans la chambre), et le mobilier pas du tout au goût du jour. Ne parlons pas de la SDB d'un autre âge avec des robinets en fer complètement émaillés, des joints sales. La literie était correcte. Aucune restauration à l'hôtel. L'hôtel est excentré de toutes les animations de Mahahual (on est au centre en 5,6 mn à pied mais quand on le fait plusieurs fois par jour, ça peut devenir pénible). Bref, nous ne recommandons pas cet hôtel.
Stayed 3 nights in Jul 2025