Xul-Ha Hotels

"Everything was good "

"Everything was pleasant. Antonio is a lovely host"

"It's a beautiful hotel in an amazing location. Great food and great service."

"Older Hotel must have been beautiful when first built, but it is showing its age. The Staff were very welcoming, friendly and responsive to our requests. We did enjoy our stay. Very relaxing! Beautiful view of the lagoon from the rooftop and our balcony. "

"The groundskeepers were extremely hospitable and accommodating. Huge kudos for making our stay extra special. Make sure to pack your long sleeve bathing suits sun out here is extra bright."

"Very nice place to stay, very quiet and beautiful views on the water!… The staff were fabulous "

"The staff was professional, personable and attentive. "

"An off the beaten path jungle oasis minutes from the lagoon (where they have a private property). Attention to detail and attentive and friendly service. If you want to be away from the crowds of Bacalar but still want a great lagoon swimming experience, this is the place."

"La categoría que reservé no existe en el inventario de la propiedad, según lo que me dijeron por teléfono. Cuando llegamos, solo estaba el guardia y nunca han tenido una villa familiar. No sé si fue culpa del hotel o de la plataforma, pero no pude quedarme. Tuve que buscar otro hotel y, según ellos, ya no trabajan con Expedia, así que no entiendo por qué siguen en la plataforma. Reporté la situación por chat virtual y todavía no tengo respuesta."

"Helpful staff"

"Was very clean and the housekeeping left my room spotless, amazing staff and quiet rooms!"

"Nice room"

"The room was good and comfortable, the location of the hotel is quite well because is nearest to the maritime "Muelle Fiscal de Chetumal" only 10 min walking."

"Clean room, good location, friendly staff"

"It' a very nice and quiet place with well furnished tents (the bed is very comfortable!). The kitchen is well stocked and clean, so are the bathrooms and showers (hot water is working well). The staff is very friendly and helpful! I was supposed to stay two nights, but ended up booking three more, as i really enjoyed it. I would recomend this place for anyone that likes nature but still wants to be close to the town, or if you just want to relax, wind down and rest up."

"The cabin and grounds were very unique and we loved the style."