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"Room is clean & spacious, comfortable bedding"

"Check in was available ahead of time. Staff made everything possible to please their guests."

"Breakfast was very good lots of choice, the room was very clean and freshly towels,"

"Clean, roomy, great services. Right smack in Bukit Bintang and across from Pavilion Mall is a huge plus. Very convenient. We didn't pay for the breakfast buffet (Capitol Cafe near by got many breakfast options, cheaper than the buffet cost). Elevator delays sometime created headaches (which is odd, there are six available...). Overall, no issues for our 3 night stay. "

"yes"

"Customer service is excellent. Very warm, accommodating and friendly. Room is perfect and spotless. Will make sure to only be staying at Hyatt each time we travel on Holidays or on special occasions. "

"Perfect clean room, very good breakfast, staff was extremely helpful. Room is very technologically advanced. Although the washbasin outside the washroom was a little bit inconvenient but overall the experience was great"

"The butler team of Natasha, Nicole and Robi made our family of 4 stay impeccable. Right at arrival after a tired travelling journey, Natasha brightened up our day with her smile and welcome. As we went through check in in the room, she was always on the lookout for anything to aid my wife, kids and suggesting things she could help us arrange to have a relaxing night. The personal touches and surprises everyday throughout our stay really touched our hearts. The kids especially loved the drawings they received and they were so well drawn. The butler service team really made the stay feel extremely warm and personable, and it made us feel they went above and beyond to make our already luxurious stay even more memorable. The property of course was very well maintained and staff service in other areas of the hotel were also excellent. A commendable team effort that deserves this long review. I will definitely recommend this hotel to stay. "

"Great service and good location "