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DoubleTree by Hilton Shah Alam i-City

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Luxury
5.0 star property
9.2

Wonderful

Peaceful retreat with stunning park views

Serene and tranquil, this property offers a peaceful retreat away from city center traffic, with stunning views of I-City Park. Delight in exceptional dining and unwind in the family-friendly pool, all while enjoying impeccable service from well-trained staff.

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Laundry
The current price is P4,117
P4,588 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 1 King Bed

Bathroom

Standard Double Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

King Deluxe Room Park View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

Twin Deluxe Room Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
i-City Golden Triangle, Shah Alam, 40000

What's nearby

  • i-City - 2 min walk - 0.2 km
  • Central i-City Shopping Centre - 3 min walk - 0.3 km
  • Sri Maha Mariamman Temple - 9 min walk - 0.8 km
  • Universiti Teknologi MARA Shah Alam - 12 min walk - 1.0 km
  • AEON Mall Bukit Raja - 17 min walk - 1.5 km

Getting around

  • Kuala Lumpur Klang KTM Komuter Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪CHAGEE - ‬12 min walk
  • ‪Karaoke Manekineko - ‬14 min walk
  • ‪Doubletree Hotel Lobby - ‬6 min walk
  • ‪Tosca Trattoria - ‬6 min walk
  • ‪Kenny Rogers Roasters - ‬1 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

Luxury hotel connected to a shopping center
You can look forward to a swim-up bar, a poolside bar, and a coffee shop/cafe at DoubleTree by Hilton Shah Alam i-City. Indulge in a massage, aromatherapy, and a facial at Eforea Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Concierge services, an elevator, and massage treatment rooms
  • Luggage storage, 12 meeting rooms, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 300 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • 49-inch plasma TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Outdoor pool, sun loungers
Hilton Petaling Jaya
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,001 reviews
The price is P4,402
P5,336 total
includes taxes & fees
Dec 5 - Dec 6
Hilton Petaling Jaya

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MYR 5 per day)
  • Secured, covered valet parking on site (MYR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 39 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 21 floors
  • Banquet hall
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 118.80 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 78 for adults and MYR 39 for children
  • Fee for in-room wireless internet: MYR 30 per night (rates may vary)
  • Covered self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 118.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at DoubleTree by Hilton Shah Alam i-City?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shah Alam i-City on Dec 15, 2025 start from P 4,116.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Shah Alam i-City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 5 per day. Valet parking is available for MYR 50 per day.

What time is check-in at DoubleTree by Hilton Shah Alam i-City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Shah Alam i-City?

Check-out is at noon.

Where is DoubleTree by Hilton Shah Alam i-City located?

Situated in the business district, this luxury hotel is within a 15-minute walk of i-City, Central i-City Shopping Centre, and SnoWalk. Laman Seni 7 and Universiti Teknologi MARA Shah Alam are also within 1 mi (2 km).

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DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 185 reviews
Rating 8 - Good. 29 out of 185 reviews
Rating 6 - Okay. 7 out of 185 reviews
Rating 4 - Poor. 3 out of 185 reviews
Rating 2 - Terrible. 6 out of 185 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Faaea

Liked: Property conditions & facilities
The room was good. The food was always cold not hot, very disappointing for a five star hotel
Stayed 14 nights in Oct 2025

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in this area
Stayed 1 night in Jul 2025

10/10 Excellent

Jayaram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and polite staff.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff - fantastic service n friendly! Cleaning staff were excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Nur Syafeela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Tip top service although the make up room service took awhile to settle, we got a free upgrade room & complimentary breakfast. Nice view too!
Stayed 2 nights in Aug 2025

10/10 Excellent

Intan Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

May Lin

Liked: Cleanliness, property conditions & facilities
Hotel staff is very friendly the room is ok
Stayed 2 nights in May 2025

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Kong

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 2 nights in Aug 2025

8/10 Good

Vasudeva Rao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a very good location. Staff were very good and the service is also good. Place was bit noisy in the nighttime and couldn’t sleep comfortably during night time. Toilet in Room 1002 was smelling really bad. Rest all was good.
Stayed 8 nights in Aug 2025

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in i-City
Stayed 4 nights in Apr 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. staff is so friendly and welcoming.
Stayed 14 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Had a great stay at the Double Tree Shah Alam I-City. Outstanding service from the front desk, room service, restaurant, fitness team and security staff. The rooms were clean, modern and new. The Central mall next door is a plus. Will return next time I visit.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity.
Stayed 1 night in Dec 2024

10/10 Excellent

Rosiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with e célébration service and breakfast. I loved the view to the diversion park.
Stayed 4 nights in Dec 2024

8/10 Good

Stephen

Liked: Staff & service, amenities, property conditions & facilities
the breakfast buffet has few options
Stayed 2 nights in Apr 2025

6/10 Okay

Srila

Liked: Cleanliness
Close to central shopping
Stayed 10 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of the room was not as good as expected .... an office building right in front of me !
Stayed 3 nights in Jul 2025

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for business stay

Good food and hotel rooms were clean and spaces.
Stayed 3 nights in Jun 2023

10/10 Excellent

Joshu

Liked: Cleanliness, staff & service, property conditions & facilities
Every one that worked there was the nicest person I met!
Stayed 4 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great area away from the city. It had a mall with all your needs right next to it!
Stayed 3 nights in Dec 2024

10/10 Excellent

Teng Hwai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room layout and setting. Comfortable bed and clean.
Stayed 3 nights in Nov 2024

8/10 Good

Hong Shuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Wifi slow to activate for foreign mobiles. It advertised the room for three but actually small to fit another bed in.
Stayed 2 nights in May 2025

10/10 Excellent

Shamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Customer Service. Clean, Elegant environment. Gym, Pool, Spa, Sauna exceptionally maintained. To be expected as a Hilton property. Celebrated my Earthday there, such a positive atmosphere.
Stayed 1 night in Mar 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Apr 2024