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"Quiet area but not far away from town. Not a whole lots of food options nearby so you will need to go into town for food. Staff are extremely helpful and friendly. We arrived super early on train and room wasn’t ready but they let us use the lounge area to rest up before we head to town. Booked the valley view room and the view was spectacular. Room is spacious and clean. The indoor heated was a plus since it’s cold in December. Thank you to front desk staff Linh for arranging the lovely anniversary room decoration and cake. We felt so special and loved. "

"Great service, accommodations, views, everything. The one thing I'll say is that the venue does not have a ton of activities, so use it as a home base to explore the area, and quietly enjoy your evenings from their mountain top views"

"We arrived at the hotel around 6am after our sleeper bus ride and already experienced the warm hospitality - we were served hot chocolate and the hotel staff offered to store our luggages so that we can go off to explore. We got our room after lunch. It was huge and had the largest balcony and bathroom for all the hotels we ever stayed at. The view was spectacular! The hotel itself was very nicely decorated and pretty. Would highly recommend to stay here!"

"Yen was a great place to stay. The staff was very nice and helpful. The free breakfast was top notch. "

"The staff is absolutely amazing! Every last one of the staff was so attentive and accommodating. The room was spacious and held 3 adults and 1 child (child was bigger than all the adults) comfortably. Breakfast was delicious. I would come back to this hotel anytime I’m back in Sapa! I highly recommend this property!"

"Staff extremely courteous, and go out of there way to make your stay perfect, good locations close to all the restaurants and little shops "

"Great place to stay"

"Absolutely exceptional - cannot criticise a single thing about this place, particularly given how good value it is. Everything is modern, new and clean, and very comfortable. Good location, just a short walk to the main tourist places. A special thank you goes to the manager Anna, who let me take a shower before my sleeper train after I’d checked out and had spent the day trekking. Extremely kind, and much appreciated."