Muong Khuong Hotels

"Overall it was good for the price"

"Staff are super friendly. Breakfast good. Walkable to shops and other attractions."

"Internet was maintainable though trying to use the Tv streaming the movie selection's that were available was difficult due to spotty internet..it works for all items I carry on business trips such as Phones and Laptops..Other than that this place was 😍 the room was big the restroom was big definitely made us feel special the staff was awesome too"

"The hotel needs a makeover! The pictures profiled are not current as the hotel is quite run down. The air conditioning in our room didn’t work, there was a big gap above the door out to the balcony, the shower had no drain so the water ran from the shower across the bathroom to a hole in the floor by the toilet. You could hear the people in the rooms adjacent and also anyone in the hallway. On a side note the hotel is set back from the main road so it dampened the street noise somewhat. I am sure back in the day it was a lovely hotel but it needs some work to return the grandeur. "

"The location is great, very quiet within walking distance to everything, Sapa has ski village vibes. The owner is often working at the front desk and is genuinely an incredible human. We arrived 630 AM on the train and he permitted us to check-in to our rooms early, as well as check out at 5 PM with no extra costs! He even upgraded us to a superior room because it was available! He helped us book a one-day trek with a local and it was so fun and informative! We are active 50 year olds and found one day to be plenty for us if you plan to trek, it was so beautiful and VERY muddy in January. Mr Kim is a gem! I can't say enough good things about Mountain Queen House and highly recommend. I would also email Mr Kim to assist with any tour bookings and transpiration needs - excellent prices with quality services. You will not regret staying here."

"No hot water and kitchen utensils for a Homestay. "

"COLD. The windows and doors were open all the time. It was always cold throughout the building. No working restaurant. Elevator does not go to all floors. Staff was friendly. Outlets were an issue. Door had several large cracks. We had hot water. Bathroom vented to another room. It would be very easy to film or watch someone from there. The spa smelled dank and was unclean. It was staffed by people who arrived from other facilities. Their skills were untrained. Laundry service was fast and convenient. The sink drained straight to the floor. We reattached it and they were unconcerned about the leaking. "

"Room was a good size but was incredibly dirty, bedsheets were stained and there was piles of dust around the bedside table and on the tv remote/ AC remote. There was dirt and grime/ mould around the window and in the bathroom. Very noisy as well"

"11/10!!! Staff goes above and beyond to make sure you’re happy and comfortable. Even helped us rent a moped, we rode around town and had the best time of our lives! Thank you Green Villa!"