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"Rooms were spotless! Heated pool a plus and amazing customer service !"

"We had a great time! It was a girls' trip for the family, and the resort had all the amenities we needed. The beach was very well kept, no sign of all the seaweed others were talking about. Our rooms were well-maintained and cleaned. The service was incredible! Gustavo at the swim-up bar and Antonio by the beach were so friendly and accommodating. The app was very helpful for making reservations and scheduling many events and activities. The nightly shows were so impressive, especially the Michael Jackson tribute! The buffet was meh, but I don't usually expect too much from that. We dined at the Teppanyaki, Italian, and Mexican restaurants. The Italian was my favorite. I loved the spacious lobby and the plenty of lounge seating. "

"We could not have asked for a better experience! The service was outstanding, the room was wonderful, and the food and beverages were plentiful. We had a fantastic time!! We would definitely return here again!!"

"Clean, spacious, friendly staff."

"the room was amazing. the staff was great! the buffet not so great. the breakfast at the buffet was great, we never did go for lunch, we ate there one time for dinner, and there wasn't a lot to choose from. The restaurants were amazing. the resort was clean. they keep the beach super clean, every morning they were out there cleaning up the seaweed."

"Clean. Friendly staff "

"Staff & resort spotless "

"Absolutely outstanding, next-level service. Victor Garcia, our Expedia representative, was truly exceptional and made all the difference in turning a great trip into an unforgettable one. His level of care, attention to detail, and genuine hospitality went far beyond anything we’ve ever experienced. He anticipated our needs before we even knew we had them and was always one step ahead. From securing many dinner reservations with ease to completely making up for a disappointing restaurant experience by arranging a complimentary Bali bed the very next day, Victor handled everything flawlessly. On top of that, he surprised us with a bottle of wine and a beautiful cheese platter waiting in our room—an incredibly thoughtful gesture. He was in constant communication and would greet us in person throughout our stay which made us feel like true VIP guests. Because of Victor, our trip felt personalized, seamless, and incredibly special. He didn’t just assist us, he elevated the entire experience. We will 100% recommend booking through Expedia if this is the level of service they provide. Victor is an absolute standout and a true asset. We really enjoyed our stay at this resort. The property is grand and expansive with lots of great restaurant options. Everything was always very clean, and the rooms were nicely renovated and comfortable. All of the staff were friendly and provided great service throughout our stay. We highly recommend this resort for families. Kids pools were great!"

"Overall an excellent stay. The facilities were very well maintained, the staff were content and happy to serve you. Facility was also very well-staffed. Somebody was always available to help. 24-hr room service was a really nice perk, and the facility itself was massive! So much to explore. "