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"This was my first solo trip and this hotel made me feel safe, at ease, and relaxed. It's absolutely beautiful and peaceful. Not the loud noise that you hear in Cancun which i understand but it was the perfect getaway from the city life. Beautiful views, sunsets and sunrises... activities by the pool and the excursions are amazing. I was treated like a VIP guest and it was just little old me... highly recommend it "

"Love this resort i would come back again and again! Jose was soo sweet and amazing thank you for everything !"

"Shops ok… Hor Tub no se, porque otras veces que he ido no funcionaba "

"This brand is truly a cut above the rest. We have stayed at Excellence Playa Mujeres before but this was our first time at RC. Service was absolutely stellar from all angles- the servers in the restaurants, the poolside servers, the front desk staff, the bartenders, housekeeping staff, everyone. If you walk past staff, they smile and say hello. We spent several days just lounging and socializing in the pool and our favorite server was Jorge. He was so attentive and friendly. Throughout our stay we sought out his sections any time we saw him working. Our group is convinced that Luis makes the best martinis on the planet. The facilities (including the pools) were meticulously clean and in our room you could have eaten off of the floor. The food is a big reason why we opted to go back to an Excellence resort. The food is great! The bars are stocked with a big variety of liquor, including premium. Just like any nicer all inclusives, there is no limit to the amount of towels you can take and use at the pools and the beach. The room is stocked with snacks and full size liquor bottles. I don't know why we would go anywhere else."

"Safe, clean, luxurious, not booking anywhere thats not Hyatt Secrets"

"Beautiful resort with amazing pools and great food."

"Beautiful beach. Clean property very nice resort"

"The service was top notch. Very friendly staff. Beautiful grounds even though there was seaweed, which we knew about ahead of time. We got engaged and Martin was amazing and went out of his way to make it a special event that we will never forget. Our room was amazing!!!"

"Beautiful pools and plenty of lounging areas and seating. Great staff, loved room service and delicious food options late at night."