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"Had a short stay in Ayola hence did not try out the spa. The room I had was a twin bedded and condition of the room was fine, except that there's no hairdryer in the room. The toilet had a bad sewage smell which fortunately for me, I had some lemongrass essential oil with me, which I had literally poured into the drainage and it helps, had to do daily for the 2 nights. Didn't use the swimming pool but heard from one of the house guest, that the pool needs cleaning. The Restaurant staff are helpful, pleasant and quick with the service, especially Ms Moly who is always so charming with her lovely smile as well as 2 others male staff (unfortunately didn't get their names), they too should be well recommended for their wonderful service in the breakfast room. Breakfast is very basic and their replenishment is not automatically which you had to check with the staff and only then it'll be replenish. Overall, it's pleasant experience staying with Ayola and hopefully to see more improvement around the property. "

"I didn't having breakfast. "

"Front office staffs were polite, helpful and friendly. Room was made available to us 1 hr before check in time. Room was clean and with standard amenities. Location just 5 mi s walk from Batam Center Ferry Terminal. Opposite hotel is a shopping mall that have a variety of food options, hypermarket, Starbucks, bakery etc."

"Nice place for a quick getaway"

"Staff were amazing. Had a lovely 4 days on the island. "

"Good location, clean hotel, good service and good breakfast."

"The pool area is quite narrow. To make things worse, smoking was allowed anywhere. It could also be no one was enforcing no smoking at the poolside. I was with my kids and we have to keep moving to different parts of the pool to avoid 2nd hand smokes."

"Good place to stay"

"Pool was very well maintained and clean. Saltwater lagoon was an interesting feature as well."