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Grand Mercure Singapore Roxy (SG Clean)

Photo gallery for Grand Mercure Singapore Roxy (SG Clean)

Featured Image
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Grand Mercure Singapore Roxy (SG Clean)

UNESCO Sustainable Travel Pledge

Grand Mercure Singapore Roxy (SG Clean)

4 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
50 East Coast Road, Roxy Square, Singapore, 428769

Explore the area

  • Popular LocationRoxy Square2 min walk
  • Popular LocationEast Coast Park17 min walk
  • AirportSingapore (SIN-Changi)13 min drive
  • Popular LocationUniversal Studios Singapore16 min drive

Choose dates to view prices

About this area

Singapore

Located in Singapore, Grand Mercure Singapore Roxy (SG Clean) is in a shopping district and near the beach. Singapore City Hall and Gardens by the Bay are cultural highlights, and travelers looking to shop may want to visit Orchard Road and Bedok Mall. East Coast Park and Singapore Flyer are not to be missed.

What's nearby

  • Roxy Square - 2 min walk
  • Tanjong Katong Rd - 11 min walk
  • Parkway Parade - 17 min walk
  • East Coast Park - 17 min walk
  • Universal Studios Singapore - 16 min drive

Restaurants

  • Feast East Buffet Restaur – Serves breakfast, brunch, lunch, and dinner.
  • Jia Wei Restaurant – Serves lunch and dinner.
  • Wave Cafe and Wine Bar – Café with a bar. Serves breakfast, lunch, and dinner.
  • Breez bistro bar – Bistro with a bar. Serves lunch and dinner.

Getting around

  • Dakota Station - 3 min drive
  • JB Sentral - 58 min drive
  • Changi Airport (SIN) - 13 min drive

About this property

Grand Mercure Singapore Roxy (SG Clean)

Eco-friendly Singapore hotel in East Coast, near East Coast Park
This hotel features 3 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. All 576 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with satellite channels. Other amenities available to guests include coffee makers, free bottled water, and hair dryers.
Grand Mercure Singapore Roxy (SG Clean) offers 576 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: SGD 33 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Korean
  • Malay

Business services

  • Computer station
  • Conference space (1076 square feet)
  • Meeting rooms - 8

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 70.62 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: SGD 33 per person (approximately)
  • Rollaway bed fee: SGD 70.62 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Grand Mercure Roxy
Grand Mercure Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Grand Mercure Roxy Singapore
Hotel Mercure Roxy
Mercure Hotel Roxy
Mercure Roxy Hotel
Roxy Grand Mercure
Roxy Grand Mercure Hotel
Roxy Mercure
Grand Mercure Roxy Singapore Hotel Singapore
Grand Mercure Singapore Roxy
Grand Mercure Singapore Roxy Hotel
Grand Accor Roxy Hotel
Mercure Singapore
Grand Mercure Singapore Roxy
Grand Mercure Singapore Roxy (SG Clean) Hotel
Grand Mercure Singapore Roxy (SG Clean) Singapore
Grand Mercure Singapore Roxy (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 450 out of 968 reviews
5 - Excellent 46%
Rating 4 - Good. 409 out of 968 reviews
4 - Good 42%
Rating 3 - Okay. 76 out of 968 reviews
3 - Okay 8%
Rating 2 - Poor. 25 out of 968 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 968 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff service. A weak point is the lack of microwave in the rooms.
Stayed 6 nights in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located between Marine Parade Road & East Coast Road (Katong). Being in this location gives guests the choice of either to shop at Parkway Parade or to go food hunting at Katong or Joo Chiat. This property gives the guests a more tranquil quieter side of life. Since Katong used to be the “Orchard Road” in the 60s & 70s, it definitely bring me back some childhood memories when walking along East Coast Road. Quite a number of modern restaurants & pubs have sprung up along the street but you can still find old favorites like 328 Katong Laksa, Ampang Yong Tau Foo & Kim Choo Kueh Chang. Buildings along this stretch of East Coast Road still has the nostalgia look. Coming back to the hotel, front office staff was quick to respond on guests waiting to check-in/out. They were quick to clear the queue. Checking in was a breeze for us. Room was clean, spacious enough to place a 3-seater sofa. Pillows were a little soft though. Bathroom was a little disappointing for me since it does not have a cubicle for showering. I have never fancy those shower curtains. But this is because of the bathtub. I would prefer a cubicle to a bathtub. Shower curtain makes the toilet floor wet after shower. But on the other hand, the water pressure was great…a plus point. Daily top up of complimentary coffee or tea sachets were disappointing though. Only one sachet of each was provided. Hope this can be improved by providing more than one. Breakfast at Feast@ East Restaurant was pricey.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located at a very convenient place where local food and shopping can be easily accessed.
Stayed 23 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel!! Clean, comfortable pillow &bed, great location, walkable distance to the beach, malls and many eatery places e.g. hawker center, restaurant, cafe, bar, etc. And though the hotel is not near MRT station, there is the bus stop right in front of the hote. Also, the hotel staffs were very courteous, friendly, attentive, and helpful. It's a perfect getaway hotel during Covid19!
Stayed 4 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Truly money’s worth for a good class hotel.
Stayed 1 night in Sep 2021