Does Xiknal Cozumel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Xiknal Cozumel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Xiknal Cozumel?

Check-in start time: 11:00 AM; Check-in end time: 9:00 PM. After-hours check-in is not available.

Where is Xiknal Cozumel located?

Located in Colonia Adolfo López Mateos, this hotel is within 1 mi (2 km) of "Benito Juarez" Municipal Market and Punta Langosta Pier. Punta Morena and Rafael E Melgar Statue are also within 1 mi (2 km).

Xiknal Cozumel Reviews, Deals & Photos 2025

About the neighborhood

Colonia Adolfo López Mateos, a neighborhood in Cozumel, is home to Xiknal Cozumel. Punta Langosta Pier and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club. Xcaret Eco Theme Park and Go Flyboard are also worth visiting.

Visit our Cozumel travel guide

10/10 Excellent

Channy

Sep 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice find! Nice staff, great rooms, clean and well organized with view on the central area. Not sure if the inner courtyard was under renos but there was a number of construction tools and material that could have been cleaned up. Would go again!

Stayed 1 night in Apr 2025

8/10 Good

Maarten

Mar 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location downtown, charming and big beds.

Stayed 3 nights in Mar 2024

10/10 Excellent

Regina

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Not only was the room & hotel lovely, clean, and aesthetically beautiful, but I loved seeing the family every morning. Their friendly faces & smiles made my trip. Wish them all the success as I saw they’re renovating the outdoor space & I will definitely be back again!

Stayed 2 nights in Apr 2025

10/10 Excellent

Stacey

Mar 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel staff was super helpful and friendly

Stayed 1 night in Mar 2024

10/10 Excellent

Frida

Jan 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Such a cozy and nice hotel! Small with only a few rooms giving a friendly environment, we loved it! On a calm street but close to everything.

Stayed 3 nights in Jan 2025

10/10 Excellent

Marsha

Mar 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was friendly and accommodating. The rooms and bathrooms were clean and a comfortable size.

Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Feb 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Owner and staff were very amicable and accessible.

Stayed 1 night in Feb 2024

10/10 Excellent

Robyn

Apr 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous hotel, the entry parlor and courtyard & garden feels like something out of a fairytale! Friendly hosts and a sweet hotel dog Paloma! Just a few minutes walk from the ferry dock. Highly recommend this beautiful place.

Stayed 1 night in Apr 2024

10/10 Excellent

Hillary

Mar 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The host was very welcoming, helpful and all round personable. Their dog Paloma was very friendly and became our best friend. Had an amazing stay here can’t wait to come back

Stayed 2 nights in Mar 2024

10/10 Excellent

Melyssa

Mar 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t miss this sweet place!

This was a beautiful place to stay! The owners were so kind and really cared about your experience. The the gardens, pool, grounds are lively and insta worthy. Oh and they have the sweetest puppy!

Stayed 1 night in Feb 2023

10/10 Excellent

Lee

Feb 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is a peaceful retreat, conveniently located in downtown Cozumel. The room was simple but comfortable and clean. Lots of restaurants are within easy walking distance and taxis are available on the corner to take you to the beaches around the island. I would definitely come back!

Stayed 5 nights in Feb 2024

10/10 Excellent

Chandler

Dec 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPER CLEAN, NICE STAFF

It was amazing. The sweetest people working there. I didn’t know what to expect, the reviews were really good so I tried it and it was amazing. SUPER CLEAN and air conditioning in the room. It’s charming, no thrills, simple, clean and amazing!

Stayed 1 night in Dec 2024

10/10 Excellent

Hillary

Mar 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the best service at this location, the host was very helpful and accommodating . Paloma the dog became our best friend on the first day. The place is a walking distance from the ferry, downtown center and a lot of other places. This was an amazing place

Stayed 1 night in Mar 2024

6/10 Okay

Evan

Feb 27, 2024

Liked: Cleanliness, staff & service

Location of the property and staff are great, but it was an extremely noisy stay. The property is small enough that you can hear everything happening outside, and it was a struggle to sleep each morning with the hustle of the staff in the morning.

10/10 Excellent

Eleanor

Jan 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a lovely hotel, there's a personal touch from the property being family run and that shines through in everything from the lush garden to the bed linens. As an animal lover I appreciated the friendly pooch and cute kitten! This place is walkable from the ferry terminal and close to lot's of great restaurants. Being in the centre of the action means there's some noise at night, but overall a tranquil oasis!

Stayed 3 nights in Jan 2024

10/10 Excellent

Holly

May 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Xiknal is potentially the most beautiful accommodations I’ve been lucky enough to book. The staff- incredible, they offer a ceviche dinner for an extra cost if you give notice. The pool is pristine. I would spend a month at Xiknal if it was up to me. Truly heaven on earth. Do not miss out.

Stayed 1 night in May 2023

8/10 Good

Steve

Mar 6, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The common area kitchenette with a refrigerator, coffee maker, and such

10/10 Excellent

Jaime

Mar 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Book it!!! You walk in and feel like you are in a hidden jungle oasis. It's so quite and peaceful even though you are in the center of the city. It is very clean too. The staff went above and beyond with any questions I had. It is walking distance to just about everything. I rented a car one day and they allowed me to park it in the garage. I highly recommend it.

Stayed 3 nights in Feb 2024

10/10 Excellent

Claudia

Apr 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked everything about our stay except for one thing. No full size mirror.

Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Feb 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay at Xiknal! The place is located right in the center, easy walk to all the restaurants, bars, shops and ferry. It’s family owned and you know they put a lot of love into the property keeping everything very clean and lush. It has a beautiful peaceful courtyard with a pool. They have an adorable dog Paloma that greeted us every day and a small playful kitten roaming the courtyard. Rosalba was incredibly accommodating, she provided beach towels and any bathroom supplies we asked (e.g. hair drier), always going above and beyond. The rooms have A/C and a fan so it’s nice if you prefer the room colder in the night for sleeping but have the fan while getting ready in the morning. Highly recommend!

Stayed 4 nights in Feb 2024

2/10 Terrible

Santa Rosa De Castilla

May 13, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTAFA Y CERO AMABILIDAD

Horrible!!! Cada año visito la isla de Cozumel por trabajo y en esta ocasión quise darle la oportunidad a este hospedaje. Los comentarios no parecían malos y con su “flexibilidad” de check in a las 11am creímos era una buena oportunidad, desafortunadamente llegamos y está cerrado el lugar, marcamos al teléfono y nunca contestaron tuvimos que buscar ayuda por medio de hoteles.com para que los contactaran. Una hora después llegaron los encargados que son una pareja y la recepción fue simple pero el cobro no fue respetado con el precio que aparecía en la página, la persona se excusó diciendo que eran impuestos los que debía pagar y en la reserva ya estaban aplicados, en fin recibí la habitación pues tenía compromiso de trabajo y está demás decir que jamás se me regresó el excedente que pagué, tampoco me dieron factura y la habitación jamás funcionó su A/C prende pero no enfría la habitación, la regadera estaba obstruida por el sarro y nunca salió el agua caliente, reservamos cama king y tampoco nos la dieron como solicitamos, la habitación no es insonora, todo se escucha de la calle y con eso para mí fue suficiente para nunca volver a este lugar, que no tiene personas amables, no se preocupan por ser anfitriones, el hotel es pequeño e intenta ser interesante pero sus encargados que viven en el hotel no les interesa que los huéspedes se sientan cómodos, por lo que no recomiendo este lugar, sin calidez, amabilidad o atención que solo hacen ver mal a la isla donde yo viví por años.

Esperando porque no estaba abierto el lugar

La reserva era de cama king y esto nos ofrecieron

Stayed 1 night in May 2025

10/10 Excellent

Lucia

May 12, 2025

Stayed 1 night in May 2025

10/10 Excellent

Karla

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El lugar es super tranquilo y agradable, las habitaciones muy bonitas y confortables; me gustó que mi habitación tuviera una puerta directa a la cocina común, la cual tiene lo necesario para preparar y guardar tus propios alimentos. Además conocimos a Paloma, una perrita muy tranquila y amigable, guardiana del lugar.

Stayed 1 night in May 2025

2/10 Terrible

Mario

Apr 28, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Apr 2025

6/10 Okay

Miguel

Jan 7, 2025

Disliked: Room comfort

Ruidoso!

La habitacion era linda pero muy ruidosa, con un balcon a la calle, el agua caliente tardaba mucho en salir y en ocasiones no salía, lo mejor del lugar es el patio sum que tampoco lo usamos y las mascotas.

Stayed 3 nights in Jan 2025

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Xiknal Cozumel Reviews

Wonderful

9.2

8.6