Cottages in Caribbean

"This RIU didn’t represent the brand. The rooms were outdated, rusty mirrors, old mattresses and pillows; roaches in the bathroom. I was very disappointed, foods were cold, mot too many choices."

"No aplica "

"Renovation of this hotel is calling big time! At least, workers are very helpfull and smiling."

"We’ve stayed in Nassau over 30 times and our first stay at British Colonial. Our check in experience was horrible with very poor customer service. Once we got to our room, we called for wine glasses to be sent up and they said they didn’t do that. We had to go to the bar. Other than that the rooms were great, the bar staff was excellent. Grounds are beautiful, beach and pools are great. Everything was very clean. Check out experience was quick and the different staff made all the difference. I believe it was just one bad apple, I wish I had gotten her name. We will stay here again and hopefully they’ll be more accommodating at the front desk."

"Everything Excellent"

"Great resort with a fun water park, beautiful beach, many restaurants, and a fun casino"

"Just meh. There were way more things wrong than right with this hotel. Almost all the staff were rude with customer service absolutely not a priority, inuding the male server at breakfast who was visibly angry because people arrived. I saw several people give up and leave rather than continue to wait for an hour for food or attention from waitstaff. I specifically asked if there were any umbrellas for the pool area because there was only 1 being used by someone else. Although I was promised by 2 different people, including the front desk lady, that someone would come check and let me know, no one showed up and no one told me anything. So we were left to fry in the sun. One day, the cleaners left our room unlocked after cleaning. Who knows how many people went in while we were away. We won't be staying here again."

"What an incredible place what an incredible waterpark what an incredible Casino so many amenities it was a wonderful trip"

"yes "