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"Excellent resort! We stayed for 6 days and the Privilege package was very good. We had a butler, Héctor Rafael, who was very helpful and kind, attentive to everything we needed. He really took care of everything. Thank you again! We thoroughly enjoyed our stay and would definitely do it again."

"Great value, excellent service, and a fun family stay We had a great stay at Ocean El Faro and felt it was excellent value for the price. Overall, we would definitely return. The beach was one of the highlights. There’s an area with rougher waves that were fun, and if you walk a bit further down, you can find a calmer section that’s perfect for relaxing and swimming. It was nice having both options. Our concierge, Jose, was outstanding. He booked all of our restaurant reservations and was always quick to help with any questions or concerns. One surprise was that the resort does not carry alcohol-free beer, but Jose went above and beyond by picking some up for me off the resort for a small charge and having it stocked in our room — much appreciated. The restaurants were very good. Dolce Vita was our favorite, and we enjoyed it so much that we went twice. The Mexican restaurant was our least favorite. The buffet had lots of good options, and the snack bar was perfect for a quick bite when you didn’t want a full meal. One downside was that there were no sit-down breakfast or lunch options available if you weren’t part of the Privilege Club and were traveling with kids. This was a minor inconvenience, as the buffet and snack bar were quick and efficient and actually allowed us to spend more time at the beach. The lazy river was an excellent addition, though it could be frustrating at times as some guests would “hog” the tubes. Overall great resort and would reccomend. "

"Todos son muy Amables e impecables"

"Beautiful resort!! Amazing pool!! "

"We did have an issue with Christmas Eve dinner reservations. We did not know they were needed until I saw it posted in Facebook. Made a note on Facebook and received a call from Guest Services. Went there spoke to a representative who then got the assistant manager. Her name was Ines. She listened to my concerns as why we were not told during the check in process that certain restaurants were closed on Christmas Eve and that reservations were needed. I told her it was our anniversary and we wanted to go to the steak house but it was closed. We decided to go to the buffet after speaking to people who we met there. They have been to the resort for 5 years at the same time and stated the buffet was excellent. They were right. Ines was there when we went to dinner. She wished us a Happy Anniversary and took off. When we go back to our room she had it decorated with balloons, a heart of rose petals on the bed and Mylar balloons saying Happy Anniversary. She went above and beyond to make our night special. She also called the next day to make sure everything was ok. We truly appreciated what she did for us Thank you Ines for all you did. This is our 2nd time at Majestic and we will be back next Christmas. Everyone from the staff was so friendly and always remembered us when we came in the restaurants or buffet. They remembered what we drank etc. We had a fantastic time"

"Great"

"Very nice property and staff. I felt very welcomed. "

"Wilbur, Georgi, Felix, and Alejandro were all great! I love the staff. We came for my girls birthday! I can’t thank Wilbur enough for the birthday surprise. The rooms were so clean, the staff was super nice, they took care of everything we needed."

"The staff is friendly and always ready to help. "