Located in Cancun, Hotel Suites La Roca is in the city center. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Tortugas. Xoximilco and Cancun Cultural House are also worth visiting. Visit our Cancun travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoking not allowed
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Guidebooks
Iron/ironing board on request
Local maps
Luggage storage
Tour and ticket assistance
Location highlights
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
18 units
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from April 14 2025 to February 28 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Frequently asked questions
Does Hotel Suites La Roca have a pool?
Yes, this property has an outdoor pool.
Is Hotel Suites La Roca pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Limited spots are available. There is free parking nearby.
What time is check-in at Hotel Suites La Roca?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.
What time is check-out at Hotel Suites La Roca?
Check-out is at noon.
Where is Hotel Suites La Roca located?
Located in Downtown Cancun, this aparthotel is within 1 mi (2 km) of Mercado 23, Las Palapas Park, and Xbalamqué Theater. Mercado 28 and Benito Juarez Municipal Building are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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