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Hotel Blue Star Cancun
3.5 star property

Comfortable hotel near Plaza 28

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Blue Star Cancun

Photo gallery for Hotel Blue Star Cancun

Exterior
Exterior detail
Private spa tub
Reception
Minibar, in-room safe, blackout drapes, iron/ironing board

Overview of Hotel Blue Star Cancun

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
102 Palenque 26, Cancun, QROO, 77509
  • Popular LocationPlaza 2810 min walk
  • Popular LocationLas Palapas Park18 min walk
  • Popular LocationPlaza Las Americas4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive
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Room options

View all photos for Deluxe Room

Private spa tub

Deluxe Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 4
  • 2 Double Beds

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The price is P 4,031
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About the neighborhood

Cancun

Located in Cancun, Hotel Blue Star Cancun is in the city center. Plaza 28 and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Plaza 28 - 10 min walk
  • Las Palapas Park - 18 min walk
  • Plaza Las Americas - 4 min drive
  • Cancun Mall - 5 min drive
  • Puerto Cancun Marina Town Center - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • Tacos Rigo - 2 min walk
  • Assaggiare - 3 min walk
  • Checándole - 5 min walk
  • Burger St. - 5 min walk
  • Surf Cafe - 2 min walk

About this property

Hotel Blue Star Cancun

Hotel located in Downtown Cancun
Plaza 28 is located near Hotel Blue Star Cancun, which provides free continental breakfast, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the spa tub. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • ATM/banking services, a 24-hour front desk, and tour/ticket assistance
Room features
All guestrooms at Hotel Blue Star Cancun have perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • 40-inch TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Outdoor pool
  • Spa tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 450 per vehicle (maximum occupancy 2)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
24-hour pool access
Children 11 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Blue Star
Hotel Blue Star
Blue Star Cancun
Hotel Hotel Blue Star Cancun Cancun
Cancun Hotel Blue Star Cancun Hotel
Hotel Hotel Blue Star Cancun
Hotel Blue Star Cancun Cancun
Blue Star
Hotel Blue Star Cancun Hotel
Hotel Blue Star Cancun Cancun
Hotel Blue Star Cancun Hotel Cancun

Frequently asked questions

Does Hotel Blue Star Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Hotel Blue Star Cancun?

As of Apr 29, 2024, prices found for a 1-night stay for 2 adults at Hotel Blue Star Cancun on May 9, 2024 start from P 8,075.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Blue Star Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Blue Star Cancun?

Self parking is free at this property.

What time is check-in at Hotel Blue Star Cancun?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Blue Star Cancun?

Check-out is at noon.

Does Hotel Blue Star Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 450 per vehicle applies.

Where is Hotel Blue Star Cancun located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of La Sagrada Familia Parish and Plaza 28. Extreme Adventure and Andres Quintana Roo Stadium are also within 15 minutes.

Hotel Blue Star Cancun Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 55 out of 107 reviews" "
Rating 8 - Good. 26 out of 107 reviews" "
Rating 6 - Okay. 12 out of 107 reviews" "
Rating 4 - Poor. 4 out of 107 reviews" "
Rating 2 - Terrible. 10 out of 107 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no elevator, we were on top floor, one of our room's toilet did not flush, other room had loose sliding balcony door with 1/4" gaps that rattled with wind and let in hot air and noise, located on super busy noisy street, no closet or storage space, exposed drywall, room key worked on multiple doors, grease ants in room, surrounding area had minimal services/restaurants, minimal amenities
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Traveled with family
Everything in Cancun is much more expensive than in the past. This hotel has good rates, but poor cleanliness. When we got into our room we saw hair on the floor. When we left during the day, we asked staff to empty our garbage (they give you one small garbage bin for the whole room and you put your toilet paper in it, too). They didn’t empty our trash. Breakfast is stale cereal, juice, coffee, toast and fruit. We paid extra for chilaquiles which weren’t spicy like they should be. Hair dryer is super hot, I couldn’t use it. Hot water was great, good counter space. You can hear other people in the hotel because there’s glass doors and windows in the hotel room. No fan in the bathroom.
Stayed 2 nights in Jan 2024

4/10 Poor

Joey

Stayed 3 nights in Dec 2023

2/10 Terrible

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very courteous staff and went out of their way to help Water went out for the evening and even when on the water smelled. Not acceptable
Stayed 1 night in Dec 2023

10/10 Excellent

Iris Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good breakfast
Stayed 2 nights in Nov 2023

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient price, good service y and quiet area, there is good options for dinning, parking has options to improve.
Stayed 8 nights in May 2023

2/10 Terrible

Carlton

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

vishnu

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2023

10/10 Excellent

Thomas

Stayed 1 night in Feb 2023

6/10 Okay

Javier

Liked: Cleanliness, staff & service, amenities
The only reason I didn't leave a lower review is because the staff was so friendly. For what they're charging the water pressure and the shower was terrible, The faucet barely worked. The toilet barely flushed it looked nice inside but nothing worked as it should