BTDC Hotels near Nusa Dua

"Great service friendly staff."

"At check-in we were given a room with a temperature of 24.5C… so so hot that it was impossible to stay in it. They sent maintenance who had to replace a filter. They transferred us to a suite in the main level with a very strong mold smell; my husband said it smelled like sewage inside the room. After this, they finally found a room that had running AC without a smell. The mold stains were visible in the hallway ceiling and walls which was quite alarming. We saw a staff trying to disguise them with a coat of paint. There was no AC in the common shared areas of the hotel; it was very hot and humid. The facilities maintenance was a total disappointment, but the staff was very nice and professional. "

"Very friendly staff and the breakfast was fantastic "

"Activities were fun and the pool was clean. Rooms had everything that we needed and the service was wonderful - especially by the pool. Would definitely recommend for families"

"Great hotel with wonderful gardens and pools. Rooms are spacy but furniture and fittings are getting old. Nice restaurants with great breakfast spread but dinner at Kwezeen with special theme evenings is disappointing and overpriced. Dinner at Cucina on the other hand was a very nice experience. Staff everywhere in the hotel are super friendly and helpful. We will come back."

"My husband aWe had a wonderful stay at this hotel, everything was just perfect 😊. The facilities were excellent, especially the pools - the lazy river, whirlpool, and floats were a great way to relax. The food was superb with plenty of choice for breakfast, lunch, and dinner. The staff were lovely, so polite, friendly, and helpful. And the location was fantastic, with shops, spas, and restaurants just outside the hotel. Would definitely recommend!"

"Great hotel. Nice staff. Lovely breakfast "

"We had a garden room. There was an outside balcony with a sofa. Room was as expected, the shower floors were slippery and I had to request a double rubber mat. Water pressure and temperature were good. Breakfast options were sort of overwhelming- they have so many different choices, almost too many. The seating is also very close together and kids screaming was an issue. We enjoyed the adults only pool, but had to remind other guests every day that it is not for kids (both unattended kids and adults with kids who ignored the signs?) "

" Noisy. Checked in late and was hoping for a peaceful night’s sleep. No such luck. Families and children running around the corridors at 11pm; people slamming doors and then not exactly quiet at 6am. Less of an issue as we also needed to be up early, but very frustrating, nonetheless. Staff were friendly and welcoming Pleased I’d only booked one night. Do not recommend. Very disappointed "