Malay 4 Stars Hotels

"Beautiful resort and staff"

"Pleasantly surprised by how good the breakfast was, we had it every morning and they had slightly different options every morning which was nice. Our room was nice and clean. The staff was very friendly and helpful. Shuttles run throughout the resort all the time & free. Security at the gate was also really nice and we made friends with some of them. We felt really safe at our stay, gated resort. Would definitely book again. One of the nicer & affordable resorts on Bora. It was right across from the city mall too which also had an ATM and restaurants, and anything else you could need."

"Everything was excellent. Staff, hotel, pool, multiple dinning options."

"Breakfast was solid—about half the time we ate there (2 out of 4 days), it was really good. The room itself was excellent value: very spacious, well laid out, and easily a 10/10. Having the market, Mercury, restaurants, department store, and more all within the hotel was extremely convenient. The location is a bit away from the beaches and main tourist areas, but it worked well for us—and we actually enjoyed the extra walking. The staff was helpful overall, though the split front desk setup created some confusion. The check-in process also felt a bit outdated—an app or online pre-check-in would streamline things and eliminate the unnecessary lines. We would definitely stay here again. It’s a bit of a tough rating—4 feels too low, but 5 feels slightly high in some areas. Overall, though, it’s a great value for what you get."

"friendly staff, clean room, excellent food varieties for breakfast buffet"

"Loved staying here! Breakfast buffet was so yummy and staff was amazing! Deluxe room was worth the upgrade."

"Beautiful scenery and a great location. The staff was all amazing especially Maddy she made the stay even more enjoyable. The bartenders were friendly and very accommodating. The entire stay was an amazing experience. "

"We would first like to say that the hotel was very smart, clean and the food in the restaurant was excellent. However unfortunately we felt on many occasions, that male staff would always address me (the male) first, often ignoring or excluding my partner (female, and who booked and paid for this hotel). We feel that training staff to treat all guests as equal is needed. One example is, when we both entered the building, the male staff would often say “hello sir” or “how was your day sir”. Instead, we believe they should have addressed both of us within the same opening conversation. This happened daily and had a negative impact on our stay."

"The staff provided excellent service and very helpful. Clean area and big pool and nice view at the pool. Breakfast are also great."