Hanoi 4 Stars Hotels

"NOT a 4 star hotel. This is a 2 star. They don’t have a breakfast room and walk you to another, poor, hotel for a very basic breakfast. Spa is a woman sat outside the hotel offering massages. Luggage storage is luggage left in the lobby. EXPEDIA SORT THIS OUT. THIS IS NOT 4 STAR, it is run down and hasn’t got the facilities it MUST have to be called 4 STAR. I have stayed in 4 star in Vietnam and this is not it. Room is very basic and shabby, bathroom run down and door did not close. As bathroom door is next to the bed this not great in a family room of 3 sharing. Location is inaccessible by car and you have to drag suitcases down a long alley, full of scooters (Vietnam is crazy for driving and cars and scooters rule over pedestrians). Will be writing to Expedia and sending photos when I get back, as this is so misrepresented it is almost funny."

"The AC in our room was unfortunately broken, but the receptionist was kind enough to lend us a fan during our stay. The shower had great water pressure and the location was awesome for walking around the old quarter. Breakfast was easy, convenient and did the job ! "

"It's ok. "

"A lovely clean room, and a hotel with great amenities. Wonderful, friendly staff who can't do enough for you. This hotel is an absolute gem! Highly recommend a massage at the spa, which was incredible. The rooftop bar is good too! My only small point would be that the bathroom was looking a bit tired compared to everything else in this hotel. Otherwise, it was perfect."

"A hidden gem of a hotel. Staff were very helpful and facilities were great. A different side of Hanoi, as opposed to around Beer Street, where we had stayed before. The only criticism is that there is only one lift to the hotel floors."